Customer Account Manager II - Remote US

Reports to: Manager, Channel Account Management

Location: Remote US

Compensation Range: $90,000 base with additional potential variable of $60,000, plus equity

What We Do:

Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access.

Today’s cyber-attacks aren’t limited to large organizations with the security tools that can ward off threats. Hackers don't discriminate and will find a way to penetrate any vulnerability in any size business, which is why Huntress focuses on protecting those small to midsize businesses that make up the backbone of our economy.

Huntress stops hidden threats that sneak past preventive security tools by utilizing our award-winning security platform and expert human threat hunters through dynamic products, including Managed EDR, MDR for Microsoft 365, and Managed Security Awareness Training.

Join the hunt and help us stop hackers in their tracks!

What You'll Do:

As a Senior Account Manager, you will join a team of sales professionals focused on driving Annual Recurring Revenue growth through cross-selling additional products and expanding and retaining the installed products across our customer base. This role is critical in expanding our relationships with customers while helping them develop a strong security posture within their organization.

This individual contributor role is focused on net dollar retention through cross-selling and expansion of product usage, gross dollar retention, customer loyalty, customer satisfaction, and everything growth and success after the initial sale.

Reporting to the Manager of Account Management, this is a high-impact, high-visibility role. Success in this velocity motion will be measured by expansion and retention metrics, as well as the ability to maintain high levels …