CPX (Customer & Partner Experience) Enablement Manager - Ames

The CPX (Customer & Partner Experience) Enablement Manager is a critical leader to professional employees who develop and deploy continuous training strategies and procedures to ensure maximum effectiveness of Workiva’s CPX employees. This role will partner with leaders and peers to optimize the CPX employee onboarding experience by delivering content, expertise, programs, and tools that work to deliver on Workiva’s goals for internal training and enablement. This role is vital in developing repeatable data driven training processes including CPX employee onboarding and continuous learning, and change management and enablement strategy. 

What you’ll Do:

• Own the strategy for CPX employee training and enablement that fuels employee engagement, influences connectivity and culture that positively impacts all CPX Teams

• Align with CPX leadership and peers to assess, optimize and deploy a continuous training program; coordinate educational content for ongoing training 

• Communicate enablement strategy and key metrics to stakeholders on a regular cadence; use data to identify knowledge or skill gaps across the CPX team

• Ensure effective change management and adoption of key strategic initiatives and organizational changes through communications and training

• Analyzes performance of enablement programs to determine effectiveness and need for additional training 

• Create a best-in-class enablement strategy for CPX that fuels employee engagement, influences connectivity and culture that positively impacts all CPX Teams

• Stay up to date with current best practices and principles of adult learning theory

• Ensure enablement messaging and materials are high quality, accurate, appropriate and aligned with Workiva values

What you’ll need:

Minimum Qualifications

• Bachelor’s degree 

• A minimum 5 years related experience 

Preferred Qualifications and Skills

• Experience with content management, learning management systems, and employee training best practices preferred

• 2+ years direct people management experience preferred, including supervisory …