Contracts Manager

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

The Contracts Manager is a key part of the legal and corporate compliance team, responsible for driving the efficient execution of customer, vendor, and other contracts. You will be responsible for providing support during various stages of the contract management timeline, including intake, system maintenance, and contract execution.  This position reports directly to the company’s Deputy General Counsel. The successful candidate must be agile, with a demonstrated ability to pivot and manage a workload. This is a remote position. 

What you’ll be doing: 

• Managing Spring’s contract management processes and taking steps to rectify any gaps.
• Assisting with the production of dashboards tracking contract metrics and contract-related KPIs.
• Collaborating with Spring’s revenue and customer success teams to track contract deadlines and key dates.
• Creating legal training materials for Spring teams, including materials identifying best practices for Spring’s contract management system (Ironclad), FAQs, playbooks, and training sessions. 
• Serving as an initial point of contact for Spring business teams regarding contractual legal matters, including escalating questions to stakeholders and other members of the legal team as necessary.
• Managing key aspects of the contractual lifecycle, including contract intake, storage and organization of agreements in Ironclad, as well as document execution via Docusign.
• Maintaining template agreements for NDAs, MSAs, SOWs, BAAs, DPAs, independent contractor agreements, and other agreements.

What success looks like in this role: 

• Proactively identifying and owning improvements to Spring’s current contract management processes.
• Launching and delivering legal training programs for the revenue and customer success teams at Spring.  
• Fully owning the contract intake, agreement storage, and document execution processes.
• Successfully maintaining Spring’s template agreements and implementing template updates as needed. 
• Configuring and maintaining Spring’s CLM system, Ironclad, to improve the contract lifecycle efficiency and configuration and maintenance experience.
• Enabling business and operations team to understand contractual commitments by providing timely and accurate reports generated through the CLM system/ Ironclad.

What we expect from you: 

• Bachelor’s degree (a paralegal certification is a plus).
• At least five (5) years prior work experience in a contract management role, such as procurement, purchasing or contracting.
• Experience with G-suite programs (Gmail, Google docs, etc.) and DocuSign e-signature.
• Experience with Ironclad/CLM system configuration and maintenance, and generating reports through the system.
• Ability to provide clear communication (both written and oral) and explain company positions and policies courteously, succinctly, and persuasively to internal stakeholders.
• Exceptional ability to work effectively and efficiently in a fast paced, hyper growth environment, while being a go-to partner for fellow peers in the company and legal department.
• Outstanding organizational, project management, and prioritization skills that drives work forward and accounts for unknowns and setbacks.
• Strong sense of ownership and accountability over assigned projects and tasks.
• Experience scaling legal processes and policies.

The target base salary range for this position is $109,500 - $135,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available.
• Employer sponsored 401(k) match of up to 2%
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
• We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace

To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.