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Contracts Administrator

US MA Remote

At Curriculum Associates (CA), we believe a diverse team leads to diversity in thinking, making our products better for teachers and students. If you read this job description, feel energized by what you see here, and believe you could bring passion and commitment to the role, but you aren’t sure you meet every qualification, please apply! Above all, we are looking for the right person!

The Customer Contracts Administrator supports the Legal Team by serving as the first line of review and negotiation of customer contracts and RFPs.

The impact you'll have: 

  • Oversee the entire lifecycle of customer contract requests, from initial request through contract execution, renewal and/or termination
  • Collaborate with stakeholders across various departments to understand business needs and requirements for customer contracts and RFPs, including terms and conditions, pricing, and service level agreements
  • Review and negotiate customer contracts and RFPs to ensure compliance with company policies, legal requirements, and risk mitigation strategies
  • Maintain accurate records of customer contracts, including contract terms, key dates, and obligations, in designated contract management systems or databases
  • Assist with escalated negotiations and issues or discrepancies related to contract performance and customer relationships
  • Coordinate contract renewals, extensions, or terminations as needed, including conducting contract reviews and obtaining necessary approvals
  • Provide support and guidance to internal stakeholders on contract-related matters, including contract interpretation
  • Stay informed on industry trends (with emphasis in data privacy), best practices, and regulatory requirements related to customer contracts, and recommend updates or enhancement to contract management processes as needed

Who we're looking for: 

  • Proactive and advanced analytical, customer service, and problem-solving skills.
  • Strong understanding of contract principles
  • Ability to analyze complex contracts, identify risks and opportunities, and negotiate favorable terms and conditions as needed
  • Proficiency in contract management software or databases.
  • Ability to produce error-free work product with efficiency and attention to deadlines
  • Ability to interact professionally with internal and external stakeholders through various modes of communication
  • Ability to work effectively independently and collaboratively in a fast-paced environment
  • Ability to maintain confidentiality and handle sensitive information with discretion

Required Education and Experience: 

  • At least six years of contract administration or contract review experience.
  • Experience in customer and SaaS and/or EdTech contracting preferred.  

Benefits and Pay Range:

Pay Range – This role’s range is $60,750 - $99,750. The wage range for this role takes into account the wide range of factors that Curriculum Associates considers in making compensation decisions based on our …

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