Consultant - TAI

You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 500 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

The Consultant is primarily responsible for supporting various consulting client projects. This leadership role will work very closely with the Senior Consultants and other team members to ensure high quality delivery of services to clients. While projects will vary from client to client, they typically involve reviewing a system or process in order to identify deficiencies and propose improvements.  At times projects may also involve assisting with or augmenting a client’s ability to execute an existing business process on a temporary basis. As a member of the consulting team, this position will ensure TAI has a firm grasp of a client’s business requirements and delivers services in a timely and controlled manner. While this role will be primarily focused on external consulting engagements, this role also supports internal projects to achieve better operational efficiency where possible without sacrificing quality.

PRINCIPAL DUTIES AND RESPONSIBILITIES-ESSENTIAL FUNCTIONS 

• Plan, organize, and execute assigned business projects on behalf of clients and according to client’s requirements and business best practices

• Identify and meet with key stakeholders and SMEs when needed to perform initial and ongoing assessments to establish project risks, timelines, and deliverables

• Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, reading reports etc.)

• Understands Project Management principles

• Create and develop successful client relationships

• Ability to clearly articulate the benefits and technology related to TAI

• Analyze and interpret data to unearth operational inefficiencies and issues and identify the root causes  

• Review and analyze complex reinsurance arrangements and processes

• Review reinsurance systems or databases for data quality and compliance

• Gather business requirements, develop test plans, execute testing, and document results

• Formulate recommendations and solutions with attention to a client’s needs, capabilities, and limitations

• Present findings and suggestions to clients with ample justification and practical advice

• Implement solutions on behalf of internal and external client

• Provide guidance for any occurring problems and issues

• Integrate new clients, blocks of business, and new treaty arrangements into TAI’s administrative platform

• Provide training in the use of the TAI system

• Conduct tasks and activities within TAI and/or externally to obtain information such as life reinsurance policy data, cession data, managing the implementation of insurance products and/or business process workflows into the TAI Life Reinsurance system. May work with other departments and conduct primary or secondary research to gather client data if information is not readily available

• Work with internal and/or external functional areas including, Product Management, Project Management, Actuarial, Finance, Underwriting, Claims, and IT simultaneously

• Support other TAI business partners as necessary

• Collaborate with colleagues and leadership team to ensure delivery of best in class services to TAI’s clients with respect to timeliness, quality, accuracy, and value

EDUCATION AND EXPERIENCE:

Required: 

• College or University Degree or equivalent work experience

• Experience in contributing to projects including defining business requirements, creating test plans, executing test plans, and implementing solutions

• Proven experience with annuity products, with 5+ years of overall business analysis experience

• 2+ years of experience in a senior life insurance or reinsurance role 

• Detailed understanding of reinsurance data, processes, and controls including retention management practices, treaty setup, interpretation, and compliance

• Experience communicating directly and frequently with clients and stakeholders in a customer service setting

• Effective gap-analysis and report writing skills

• Proficiency in Microsoft Excel, Access, Word, and PowerPoint

• Willingness to travel up to 25%

Preferred:

• University degree in computer science, actuarial science, finance, mathematics, or accounting

• 8+ years of insurance or reinsurance experience

• FLMI, ACS, or ARA designation from LOMA or working to achieve

• Thorough understanding of reinsurance business processes including administration and billing, claims, underwriting, valuation, accounting, etc.

• Proficiency in Visio

• Proven ability to work with large data sets and complex data flows to recognize systemic risks and issues to the client

• Proven understanding of most life insurance products written in the North American market

• Experience with project management concepts and practices

• Experience with systems conversions

• Highly developed client service skills

SKILLS AND ABILITIES:

Required:

• Demonstrates knowledge of processes and issues impacting direct writers, reinsurers, and retrocessionaires. 

• Demonstrated knowledge of all procedures within the immediate team and a working understanding of other functional areas.  An understanding of how decisions impact other areas of an organizations

• Proven understanding of reinsurance administration and North American products necessary for the management of reinsurance premiums, claims, other administrative functions, and preparation of trending reports and analysis

• Leads work efforts or small projects guiding other associates and mentoring more junior and new members of the team

• With minimal direction, utilizes data and information to resolve items, many of which may have not previously been encountered

• Ability to independently manage competing deadlines and multiple client priorities while ensuring quality work is delivered in accordance with established service level agreements and timelines 

• Excellent communication skills through written reports, informal meetings, and formal presentations.  Skilled in breaking down complex issues into effective easily understood explanations

• Client-driven.  Strong customer-service skills with the ability to advocate for the client as a trusted advisor while balancing the needs of the company

• Ability to pick things up quickly while listening to client needs

• Ability to work effectively and build relationships with all levels of personnel, customers, suppliers, consultants - both internally and externally

• Supports other team members and integrates new team members

• Creative, curious, and a professional demeanor

• Able to handle the unexpected and adapt to a variety of situations

• Ability to deliver a hard message in a professional manner

• Aptitude toward mathematics

• Strong problem-solving skills

• Attention to detail

• Results oriented

• Quick learner of new processes and technology

#LI-CW1

#LI-Remote

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

Compensation Range:

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.