Community Relations Project Manager

DEPT OF TRANSPORTATION

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COMMUNITY RELATIONS PROJECT MANAGER

Job Location:

Address: 1655 West Jackson
Phoenix, AZ 85007

Posting Details:

Anticipated Salary: $78,650.00 

Grade: 22

Closing Date: 10/30/2024

Job Summary:

This position will manage all aspects of community relations for certain projects delivered by ADOT’S Major Projects Group, including: the final phase of the Broadway Curve Improvement Project in Phoenix, the I-10/Kino to Country Club project in Tucson, and a Tier 2 Environmental Study. Duties include: inform/involve the public during all phases of the project delivery process, assist with project-specific social media and digital communications. Work with ADOT's Major Project Group’s project team(s) to develop & maintain positive, professional working relationships with project, construction & project managers; resident engineers; utility coordinators; environmental specialists; & other key team members.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Research, develop, write & generate GovDelivery alerts and message points, create and present multimedia presentations, video productions to create awareness, educate public/stakeholders about Major Projects’ initiatives. Provide input to project teams to develop project schedules/traffic-control plans in accordance with ADOT/Federal guidelines.

Manage professional consultants responsible for public involvement, advertising or other communication-related professional services. Write email alerts, message points, newsletters, presentations, press releases, blogs, project collateral (flyers, fact sheets, and posters), social media messages & surveys. Work with staff to assist with the creation & dissemination of project material.

Manage, develop/implement multi-platform strategic communication plans for all phases of Major Projects’ project delivery including planning/development; environmental study; design; construction; & operation/maintenance. Use outreach strategies & tactics to provide timely, accurate project information/updates, & opportunities for input.

Respond to public/constituent/stakeholder inquiries by telephone, email or mail. Build & maintain positive relationships between ADOT and its stakeholders, local governments; community/business stakeholders; councils of governments & metropolitan planning organizations; the traveling public; residents; & organizations that rely on a safe, effective transportation system.

Provide subject-matter experts with message points and presentation materials as needed. Communicate project-related delays & project updates to the traveling public, businesses & residents throughout the state. Responsible for multiple hybrid tasks for the ADOT Major Projects team with a high visibility while managing extensive community relations.

Inform & involve the public during all phases of the project in accordance with the National Environmental Policy Act (NEPA), Americans with Disabilities Act, Title VI of the Civil Rights Act & other federal regulations; the ADOT Public Involvement Plan & Guide to Graphic & Editorial Standards; & in alignment with core values of the International Association for Public Participation (IAP2).

Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge:
- Strategic communications.
- Effective/accurate writing/editing.
- Associated Press writing style.
- Public involvement principles.
- Basic math.
- Developing/maintaining project databases.
- State & local issues & geography.
- Social media platforms.

Skill:
- Project management, organization.
- Project research & reporting.
- Managing professional public involvement consultants.
- Writing for diverse audiences & mediums.
- Customer-focused, diplomacy.
- Working with community stakeholders.
- Use of business software.
- Public speaking, public meeting planning.

Ability:
- Support/model ADOT values.
- Accountability, integrity and respect.
- Sound decision making without direction.
- Communicate ADOT's policies in a manner that reflects positively on the agency.
- Prioritize work to meet deadlines.
- Multi-tasking.
- Problem-solving.
- Effectively convey complex info to public.
- Adapt to changes & business emergencies.
- Responsible steward of resources.
- Various computer software programs including Microsoft Office and Google Workspace.

Selective Preference(s):

Bachelor's degree in Communication, Journalism, Public Relations or related field; 5-7 years of experience in communications, community relations, public relations or related field; project management experience; experience developing & implementing public involvement activities for transportation projects. Bilingual (Spanish) & experience with/NEPA process preferred but not required.

Pre-Employment Requirements:

This position requires driving or the use of a vehicle as an essential function of the job and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Mandatory participation in the Arizona Retirement System (ASRS) is required.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.

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