Commercial Contracts Administrator - Remote - US

Join the team as our next Commercial Contracts Administrator

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

We are looking for a Commercial Contracts Administrator to join our Commercial Legal Strategy & Operations function, supporting the Go-To-Market (GTM) sales and partners organization and Telecom Carrier Relations organization. In this role, you be a member of our Center of Excellence function, which currently consists of three Contracts professionals. The Center of Excellence serves as the first legal point of contact for all incoming GTM and Telecom Carrier Relations commercial legal support requests. You will also directly support Twilio’s Commercial Legal team by reviewing and vetting requests for legal support on all commercial contracts-related matters, negotiating NDAs, and drafting order forms. 

In this role, you’ll:

• Serve as a first point of contact to provide commercial contracts-related education and process guidance to your GTM and Telecom Carrier Relations colleagues
• Review, vet, and provide timely responses to a high volume of incoming requests for legal support on general inquiries, agreement negotiation requests, and completion of miscellaneous documents (e.g., RFPs, vendor forms, customer questionnaires), while ensuring adherence to contract processes and policies
• Independently negotiate NDAs on Twilio’s template and counterparty’s template
• Draft non-standard contractual terms and language from scratch into order …