Collector Specialist

ATTORNEY GENERAL (DEPT OF LAW)

 

COLLECTOR SPECIALIST

Job Location:

Address: 2005 N CENTRAL AVE

Posting Details:

Salary: $49,500 - 58,658 

Grade: 19

Closing Date: Open Until Filled

Job Summary:

The Arizona Attorney General’s Office Civil Litigation Division/Bankruptcy and Collections Enforcement Section is seeking a Collector Specialist to collect debts owed to agencies throughout the State through pre-litigation collection efforts and by recommending to attorneys cases for review for lawsuit and post-judgment remedies.

Remote Options: This position may be eligible for Remote Work two days a week.

Job Duties:

This position will be responsible for conducting skip tracing and other research for both individual debtors and business debtors, and for communicating with debtors and others interested parties to collect the debts owed. It will also be responsible for the review and recommendation to approve / disapprove installment payment plans, disposition of outstanding accounts, liens, wage garnishments and other actions. It will be responsible for accepting and the drafting of offers-in-compromise, and the recommendation to approve / disapprove the offer.

This position will also compile information and draft periodic reports and correspondence to be given to the Division Director, other Office management, and attorneys.

Knowledge, Skills & Abilities (KSAs):

• Knowledge of concepts, terminology, principles, and procedures of American law.
• Knowledge of legal processes such as summons/complaints, judgment debtor exams, writs of execution, liens, and garnishments.
• Knowledge of advanced skip tracing and research methods and procedures.
• Knowledge of alternate courses of prelitigation and litigation action for the collection of delinquent monies and seizure of properties.
• Knowledge of complex financial statement analysis and mathematical calculations.
• Knowledge of the use of statutes, codes and other legal resources.
• Skill in analyzing skip trace results and other research to determine appropriate collection enforcement, prelitigation or through litigation.
• Skill in authoring original letters, emails and other correspondence and communication with accuracy, professionalism and clarity.
• Skill in communicating and negotiating with debtors.
• Skill in using information from statutes, court decisions, legal documents, and related records.
• Skill in analyzing and determining optimal solutions to problems and complex cases.
• Skill in analyzing and making recommendations or decisions based on complex financial statements and mathematical calculations.
• Skill in analyzing and authoring justifications for accepting/denying settlement offers and payment contracts.
• Ability to speak in a professional, articulate, and concise manner with debtors and all interested parties.
• Ability to obtain desired results working independently and using advanced problem-solving skills.
• Ability to manage workload and case prioritization to maximize results.
• Ability to demonstrate and use good judgment to determine optimal collection techniques to advance cases to completion and to properly manage of confidential matters.

Selective Preference(s):

The ideal candidate will have five or more years of experience as a collector working in the legal profession with experience in traditional collection methods, litigation and post-judgment remedies. Preference will be given to candidates with knowledge of legal processes and the ability to collect a wide variety of debt.

Pre-Employment Requirements:

• Travel may be required for this position. A valid Arizona Driver’s License is required, along with consent to have your driving record run periodically.
• All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Attorney General's Office offers a comprehensive benefits package to include:
Student Loan Assistance
Sick leave
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
Vacation with 10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

If you have any questions, please feel free to contact Human Resources at (602) 542-8056 or email us at humanresources@azag.gov.

During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG’s Human Resources Office at (602) 542-8056 or via e-mail at HumanResources@azag.gov. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone: (602) 542-8056, Fax: (602) 542-8000.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

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