Collections Agent - Insurance

ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.  

Brown and Joseph is seeking a Remote Insurance Collector as we continue to grow our team!  

Job Responsibilities:  

• Minimum of 80 outbound/inbound calls 
• Negotiate payment in full or secure a payment arrangement 
• Create a sense of urgency on non-paying debtors 
• Work closely with Client Support Representative to resolve disputes 
• Meet/exceed monthly phone, activity & fee quota’s 

Job Requirements:  

• Prior Collections experience is preferred
• Prior Call Center experience is a plus
• Attention to detail and accuracy
• Ability to multi-task
• Aptitude for technology
• Skilled in Negotiations
• Articulate communication skills both verbally and in writing
• Time management and interpersonal skills

Compensation and Benefits: 

• $17-19 per hour PLUS commission and bonuses 
• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!

Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.