Co-Pilot Presales Specialist

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

We are seeking a dynamic and motivated Co-Pilot Presales Specialist to join our team. The ideal candidate will possess a strong ability to travel to customer sites, set up remote desktop deployments, and deliver hands-on Customer Immersion experiences. This role focuses on demonstrating the value of Windows Co-Pilot and M365 Co-Pilot to customers and quantifying that value to enhance their day-to-day work processes.

Key Responsibilities

• Travel to customer locations to provide in-person support and demonstrations.
• Set up and manage remote desktop deployments to facilitate immersive customer experiences.
• Demonstrate the value and benefits of Windows Co-Pilot and M365 Co-Pilot in various customer environments.
• Listen to and understand customer needs to tailor Co-Pilot demonstrations effectively.
• Quantify and articulate the value of Co-Pilot solutions in customer operations.
• Engage customers with a positive demeanor and build strong, trusting relationships.
• Utilize Microsoft programs to guide customers through their Co-Pilot journey effectively.

Required Skills and Qualifications

• Proven experience in a presales or technical support role, with a focus on customer engagement.
• Strong understanding of Windows Co-Pilot and M365 Co-Pilot functionalities and benefits.
• Ability to set up and manage remote desktop environments.
• Excellent communication and presentation skills.
• Strong problem-solving abilities and the capacity to understand and address customer needs.
• Ability to travel frequently to customer locations.
• Positive demeanor, engaging personality, and a passion for delivering exceptional customer experiences.

Preferred Qualifications

• Experience with Microsoft programs and tools for customer engagement and support.
• At least 5 years of experience in a presales or technical presales role
• Experience and certification to deliver the Microsoft Customer Immersion Experience
• Background in IT or technical support for enterprise customers.
• Certifications related to Microsoft technologies or presales roles.

Why Join Us?

We offer a collaborative and innovative work environment where you will have the opportunity to make a significant impact on our customers' success. Join our team and help drive the future of technology with Co-Pilot solutions.

Pay range: $91,000 - $126,200, depending on experience and skill set

Benefits overview: https://careers.cdw.ca/pages/benefits

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW.

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers. 
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.