Clinical Training and Education Manager- Endoscopy - Mid-West
Illinois - Virtual, United States
Work Shift:
DAYWork Schedule:
Why Merit?
At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.
ESSENTIAL FUNCTIONS PERFORMED
1. Educates Merit’s global sales force (domestic and international) and various employees on Merit's products and their applications in the field through classes and sales meetings.
2. Trains and updates Merit’s worldwide dealers as new products are launched.
3. Presents Merit product information at new hire orientation classes.
4. Conducts assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.
5. Defines protocol and assists in the field assessment of new product market research trials (MRT’s).
6. Develops and implements ongoing home-study training course to improve and maintain a high level of product and clinical expertise in the field sales organization.
7. Conducts ongoing staff training and provide clinical feedback to resolve customer related issues.
8. Writes and updates the sales training materials.
9. Standardize & computerize (digitalize) sales training materials.
10. Works with Product Managers to develop sales training and inservice videos.
11. Answers clinical questions from doctors, technicians, sales representatives, etc.
12. Supports sales and marketing efforts by inservicing key customers on Merit products.
13. Works in the field as need requires to support and train clinicians on the use of Merit products and to trouble shoot product related issues in the field.
14. Maintains “global” product support and promotional materials, such as catalogs, sales training binders, video training.
15. Writes technical papers to support new emerging markets, segments and niches.
16. Defines, coordinates and executes Symposiums and other clinical education events.
17. Develops value added CEU credits to augment sales effort.
18. Performs other duties and tasks as required.
SUMMARY OF MINIMUM QUALIFICATIONS
**This position requires 75% overnight travel (occasional weekend travel as needed for case coverage)
Candidate must reside in Chicago or Midwest areas
• Education and/or business experience equivalent to a related Bachelor's Degree.
• A minimum of six years of hands-on medical experience, with three of those years of clinical training experience.
• Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies …
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75% overnight travel Occasional weekend travel
Benefits/PerksBonus eligibility Employee garden Health benefits Health savings account Multiple shifts Onsite cafeterias Onsite medical clinic Paid holidays Vacation
Tasks- Conduct assessments
- Develop training curriculums
- Develop training programs
- Educate sales force
- Support sales efforts
- Train dealers
- Write training materials
Analytical Clinical expertise Clinical Training Communication Computer Curriculum Development Customer Support Development techniques Education Endoscopy Field Assessment Medical Devices Organizational Product Knowledge Sales Sales Training Software Proficiency Spreadsheets Technical Writing Training Word Processing
Experience6 years
EducationBachelor's degree Radiology Technician Registered Nurse
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9