Clinical Specialist - New York, NY

Company OverviewEmbark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. We are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.
The Opportunity That Awaits You:          
The Clinical Specialist will provide technical and clinical support for the AQUABEAM Robotic System and also provide surgeon and staff training, in-service support and clinical assistance for existing and potential customers. This role may also be responsible for field service support including system installations and repairs and making software upgrades.  
At the core of this role, we are looking for a seasoned Clinical Specialist who has experience working with very complex surgical procedures and sophisticated robotically assisted operations that require a high level of in-theatre management, attention to detail, and the ability to orchestrate multiple professionals all at once. 
In addition, we are looking for an excellent communicator who will regularly inform the Sales & Marketing team of what is being observed in the field relative to PROCEPT BioRobotics commercial activity. 
The Clinical Specialist will also work to create competency, comfort, and expertise with all PROCEPT BIOROBOTICS technologies among physicians and support staff. The ideal candidate will exercise independent judgment in planning, organizing, and performing their work. The role will also work closely with R&D on any system modifications or execution of any field-based requirements specific to the AQUABEAM Robotic System. 

What Your Day-To-Day Will Involve:

• Provides medical professionals with product training, support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
• Works closely with the Professional Education and Sales & Marketing team to design, develop and facilitate training for sites and internal and external customers.
• Ensures Professional Education programs run efficiently, are effective and compliant to our regulatory standards.
• Consults with R&D on product development including updates and any technical development feedback.
• Provides instruction to surgeons and participants in formal classroom and field settings.
• Troubleshoots product issues in the field and respond to R&D …