Clinical Specialist, CRM - Baltimore, MD
United States of America : Remote
JOB DESCRIPTION:
A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
WHAT YOU’LL DO
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving CRM products.
· Acts as a clinical interface between the medical community and the business
· Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly
· Provides engineering, sales, education and clinical support in response to field inquiries on as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends and players
· Develops, leads and/or facilitates trainings and other programs on CRM products to healthcare professionals
· Provides additional back-up support to CRM Sales Representatives
EDUCATION AND EXPERIENCE YOU’LL BRING
· Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required. Requires ability to become certified on CRM products
· A minimum of 2 years of related experience with increasing responsibility in the cardiac pacing and related industries
· Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures
· Familiarity with cath lab and operating room procedures and protocol
· Demonstrated advanced knowledge of cardiac pacing systems is also necessary
· Must apply engineering skills and abilities to interpret and solve complex clinical problems
· Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines
· Must have the ability to concentrate on detail and work independently
· Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively
· Must possess comprehensive personal computer skills (experience with Microsoft …
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RestrictionsRemote
Benefits/Perks401k Retirement Savings 401(k) with company match Career development Financial Security Health care and well-being programs Health care programs Paid Time Off Stability of a company Training and career development Tuition Assistance
Tasks- Build and sustain credible business relationships
- Build and sustain credible business relationships with customers
- Clinical support
- Provide engineering and technical support
Analytical Biomedical Engineering Bio-Medical Engineering Branded generic medicines Cardiac pacing Cardiac Rhythm Technologies Cardiology Clinical Interface Clinical support Communication CRM CRM Products Diagnostics Education Electro-physiology Electrophysiology Engineering Healthcare Interpersonal Management Medical Devices Medical technologies Microsoft Office Nutritionals Organizational Presentation Product Expertise Sales Technical Support Training
Experience2 years
EducationBachelor's degree Engineering Equivalent healthcare experience Related Field
Certifications Timezones