Clinical Product Manager

Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD).

When you work at Brightree, it’s more than just a job. You’ll be part of a team that’s driving innovation and leading the way in cloud-based patient management software. 

The technology allows us to provide the tools for better outcomes but at our heart, we’re really about people. We strive to positively impact our customers’ businesses and the lives of patients every single day.

The Clinical Product Manager leads all phases of the product life cycle, from inception to marketplace availability. The product should meet and exceed customer requirements and be measurable through success outcomes. The Clinical Product Manager will monitor the success of the product by using customer feedback and will iterate the product to drive widespread adoption. This role serves as the industry expert and thought leader in Home Infusion Pharmacy for Brightree products and solutions. This role requires the ability to lead and motivate people, encourage teamwork, communicate effectively with senior leadership, and possesses a clear vision of how the product will solve complex problems from the industry.

Let’s talk about Responsibilities

• Work with key stakeholders in building out complete end-to-end innovative solutions that solve customers’ clinical problems.
• Gathers and write system requirements and design solutions to business needs to translate to the product and development team.
• Serves as a subject matter expert to internal and external teams to promote product refinement and adoption.
• Collaborates with customer support, professional services, development, and marketing teams to sustain strong partnerships to support product lifecycle.
• Manages and prioritizes product roadmap to meet customer and prospects needs.
• Researches and assesses market to proactively identify opportunities to add value and solve complex problems
• Assists sales team during opportunity assessment and proposal phases of the product particularly as it relates to clinical and operational workflows.
• Prepare and deliver product/feature presentations for customers and internal stakeholders.
   

Let’s talk about Qualifications and Experience

Required:

• Deep industry knowledge of Home Infusion Pharmacy, Outpatient Infusion Pharmacy, or Specialty Pharmacy
• At least 5+ years of clinical experience in Home Infusion, Hospital, Specialty, or Outpatient Infusion Pharmacy with deep knowledge on how clinical initiatives affect other areas, like operations and financial touchpoints
• Must be a quick learner, self-directed, motivated, and have strong dedication and commitment level to the tasks at hand
• Ability to manage multiple, complex projects through cross-functional teams working within a SaaS environment.
• Very strong written and verbal communication skills with the ability to translate complex clinical concepts for consumption by non-clinical stakeholders
• Proficient in MS Office Tools: SharePoint, MS Power Point, MS Word, and MS Excel
• Ability to travel up to 15%, as needed
   

Preferred:

• Pharmacy related degree or certification
• Existing knowledge in Brightree products and/or infusion software systems
• Proficient in product management software (Aha, JIRA) and Salesforce

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees receive fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current base range for this position is: $123,000 - $160,000 USD.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.