Clinical Education Manager (Mammography)

Job Description SummaryAs the Clinical Education Manager, you will drive clinical specialization through thought leadership, innovation, and accountability within the Mammography modality to deliver a best-in-class clinical education team and customer experience. You will lead the Imaging Mammo clinical education programs internally (Clinical Applications Specialist) and for external customers. You will partner with the global product and engineering teams to integrate clinical expertise and customer insights into future product development. You will serve as clinical subject matter expert for Mammo ensuring audit readiness and compliance.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities              

• Clinical and product subject matter expert for Mammo and drives clinical expertise across the team working closely with global education, product development, and marketing.
• Clinical product foundation for the empowerment of everyday confidence in the CAS per their specialty.
• Develop training programs/presentations to improve product, application, and presentation skills of clinical applications team.
• Demonstrate teamwork and collaboration to drive standardization of relevant programs across the business.
• Partnering with Director, Clinical Applications (DCA) to create and manage CAS Training Plans & documentation of product competency.
• Proactively communicates clinical policy and procedure guidelines through monitoring industry advancements, trends, and objectives and implement into CAS (Clinical Applications Specialist) team (default settings, clinical practice standards, etc.).
• Support resource planning efforts including final interviews, hiring, and onboarding.
• Provides leadership accountability for management of customer post-sale escalations.
• Promote clinical applications education through customer lifecycle with solutions, including conferences and symposiums.
• Delivers clinical perspective to support FMIs (Field Modification Instruction), working in tandem with DCA Pivot.
• Partner with the VEL (Virtual Education Leader) to establish virtual clinical approach for Mammo.
• Develop and maintain required well-written pre and post training documentation templates in conjunction with global guidance.
• Exercise a quality mindset, maintaining, implementing, and monitoring processes as part of the Quality Management System.
• Drive demo strategy and educational content for modality/segments where applicable.
• Support turn-overs, follow-up visits, and CSOs (customer escalations) in the field as needed - at least 25% of the time.

Required Qualifications

• Bachelor’s degree and 5 years of experience as healthcare professional and 3+ years of experience in clinical applications organization.
• ARRT Certification
• Clinical knowledge of GEHC Mammo …