Clinical Diabetes Sales Specialist - British Columbia

GROW WITH US:  

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control  -IQ technology — an advanced predictive algorithm that automates insulin delivery.

But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at https://www.tandemdiabetes.com/

WHEN & WHERE YOU’LL WORK:

This is a field-based position, and the candidate must reside in British Columbia. While the ideal candidate would be located in the Greater Vancouver area, we are open to applicants from other regions within British Columbia.

A DAY IN THE LIFE:

Directly responsible for the promotion and sale of Tandem Diabetes products and clinical services within an assigned territory. The Clinical Diabetes Sales Specialist is expected to plan and ensure achievement of sales goals through clinical education and acceptance of Tandem products’ insulin pump therapy. Identifies potential customers, establishes, and develops business relationships to facilitate the sales of Tandem Diabetes' products and clinical services.  Uses clinical expertise to provide account sales support and continuing education in direct contact to people with diabetes (PWD), physicians and other health care professionals on the technical use of insulin pump therapy and special considerations related to pump therapy in the marketplace in order to generate sales.  Promotes Tandem Diabetes products and services by providing additional education on topics such as diabetes self-management skills, emergency management and community resources as determined by client needs.

Clinical Diabetes Sales Specialists at Tandem are also responsible for:

• Covering assigned territory to ensure the territory meets or exceeds company sales goals as established by Sales Management.
• Develops successful strategies to address clinical concerns in the sales territory to ensure the sale of Tandem Diabetes products/services and to ensure the retention of existing relationships.
• Efficiently uses available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied.
• Effectively promotes Tandem’s unique market position, approach and value to the customer/potential customer (e.g., ability to integrate/coordinate with health care team members, , clinical and technical differentiation from competitors).
• Creates value for the health care professionals by differentiating Tandem Diabetes Care products and clinical services.
• Educates /customers (HCP and PWD) regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management issues.
• Schedules and delivers pump trainings in the assigned territory for, customers, and health care professionals (Clinical Diabetes Educators, Endocrinologists) in order to familiarize, customers, and health care professionals with the benefits of Tandem Diabetes’ pumps and related services.
• Interacts with Territory Manager business partner and Regional Sales Manager for guidance on sales related strategies. Promotes sharing of relevant clinical information and trends with regional sales team.
• Supports strategic business planning (i.e. forecasting and developing short term & long term goals and objectives) for assigned territory.
• Provides products/services information directly to the consumer/end user via health fairs, conventions or in conjunction with promotions.
• Establishes and maintains a territory call cycle that will minimize administrative time and maximize time and effort spent with sales prospects and customers.
• Prepares weekly and monthly clinical sales reports as requested by Sales Management within required deadlines.

WHAT YOU’LL NEED:

• RN, RD or RPH or equivalent combination of education and applicable job experience.
• Maintenance of registration and licensure through clinical education.
• Certified Diabetes Educator strongly preferred.
• Continuing education on patient education on the technical use of insulin pump therapy and special considerations related to pump therapy in the marketplace.
• 2 years clinical diabetes experience coordinating and conducting diabetes education programs
• 1-year related industry experience preferred in one of the following areas: diabetes, endocrinology, diabetes technology.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment and independently from remote locations. Employee may occasionally lift and/or move up to 45 pounds.   Ability to travel by car or airplane independently in the field at least 80% of the time and work after hours if required by travel schedule or business issues. 

WHY YOU’LL LOVE WORKING HERE:

At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome!

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table.  But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway.  Because we want you to be you, with us. 

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.  We are an inclusive organization, and we welcome applications from a wide range of candidates.  Selection for roles will be based on individual merit alone. 

COMPENSATION & BENEFITS:

The base pay for this position is $95,000.00 - $118,000.00 annually, with a target earning potential of $125,000.00 - $148,000.00 annually.  Base pay will vary based on job-related knowledge, skills, experience and  may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers health care benefits such as medical, dental, and vision, You’ll also receive 10 paid holidays per year, a minimum of 20 days of paid time off (starting in year 1) and have access to a Group RRSP with company match.

YOU SHOULD KNOW:

All candidates are subject to a pre-employment screening process, that may include a reference check as well as an education and employment verification, to ensure our team continues to be a safe and innovative environment for all.

REFERRALS:

We love a good referral! If you know someone who would be a great fit for this position, please share!

SPONSORSHIP:

Applicants must be authorized to work for any employer in Canada. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.

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