Client Value Executive - Card and Banking

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What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• 2+ years sales and account management experience, including direct interaction with B2B clients
• Experience effectively and efficiently addressing client or account issues within expected turnaround times
• Strong business acumen and ability to deliver client-facing messages
• Strong problem-solving/project management skills, coupled with extreme ownership of deliverables, resulting in a client experience-focused mindset
• Ability to navigate within a matrixed environment to identity appropriate resources, build relationships, and support internal customers
• Financial Services experience in order to articulate TransUnion's value proposition

We'd Love to See:

• Previous experience working with financial institutions and other lenders with unique business models a plus
• Previous experience with data and insights preferred
• Bachelors degree in business or related field

Impact You'll Make:

• Collaborate with business partners/Client Executives in overall management of accounts to ensure client satisfaction
• Consult with product owners, Client Executives, Industry Executives, and leadership for final product pricing for sales team review
• Responsible for updating opportunities in SalesForce
• Responsible for product implementation work to support client initiatives
• Communicate with users on a regular cadence to identify gaps in product usage or resolve issues
• Responsible for expansion, upsell/cross-sell to support client needs
• Responsible for gathering Voice of User feedback (competitive insight, use cases) and inform Client Executive as-needed
• Work closely with Sales Support teams to ensure account information is updated and execute reporting

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Benefits:

TransUnion provides flexible benefits including flexible time off …