Client Trainer - CPG/Retail Product Training

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing?

As a Client Trainer, you will deliver live training courses for the client-base and internal colleagues. In addition, you will partner closely with stakeholders to develop, design, and deploy a data use case/case study program across the organization and client base. You will be responsible for developing the training tools that support the use of our data to derive the biggest impact from our solutions and data.

Job Responsibilities

• Train and demonstrate expert knowledge of point-of-sale, consumer, and retailer specific data in conjunction with accessing data in cutting-edge technology systems.
• Deliver training courses that employ adult learning principles and a variety of effective training techniques via a live virtual setting, with some in-person exceptions.
• Collaborate in the development of business case study trainings that focus on practical application of the story behind the data and how clients should use it.
• Stay informed of industry/vertical trends on how best to generate insights and actionable recommendations.
• Develop a clear understanding of Circana products and solutions and convey their benefit to client stakeholders and system users through use case development and training sessions.
• Think strategically to generate new ideas, activities, and case studies that enhance our learning programs.
• Participate in cross-functional activities such as UAT to provide feedback to product management for the next generation of technology product release.
• Drive high customer satisfaction and serve as a client advocate for new Circana technology.

Requirements

• 3+ years of business-to-business experience with consumer-packaged goods, retail, software, or …