Client Solutions Manager- Majors

Company

Cox Automotive - USA

Job Family Group

Customer Care Group

Job Profile

Performance Manager - CAI

Management Level

Manager - Non People Leader

Flexible Work Option

Can work remotely but need to live in the specified city, state, or region

Travel %

Yes, 75% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $99,400.00 - $149,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $50,000.00.

Job Description

Are you a self-starter, a go-getter, and a deal maker? At Cox Automotive you will find a culture that rewards such entrepreneurial spirit. We empower our team members to make their own decisions for growing our business. We are looking for like-minded people who can share our passion for success.

This person would be managing the Central Florida region. Preference would go towards candidates living in-region.

 

What You’ll Do:

 

The Majors Dealer Sales and Service team is responsible for maintaining and expanding relationships with Cox Automotive’s highest profile, most complex Automotive L3 Dealer Group clients. The Majors CSM will be responsible for effectively managing the largest books of business by identifying and understanding the client’s needs and providing solutions. They will evaluate and adapt new strategies to keep up with current business trends and plan with the customer so that their needs and expectations are met by the company.

The Majors CSM will be responsible for client retention and revenue growth through optimization of Cox Automotive products for Autotrader, KBB.com, and Kelley Blue Book Instant Cash Offer. Clients include multiple dealership locations and corporate partners entities belonging to the nation’s largest publicly traded dealer groups. The Majors CSM will spend the majority of time in the field partnering with current clients providing ongoing analytics, consultation, and support in order to maximize the client’s return on investment from core digital media and software products and coordinating Cox Automotive expertise related to specific digital media products or software as needed. With a primary focus on service and consultation, the Majors CSM will also work with internal partners such as Majors CSM Directors, Client Partners, and the Strategic Account Team to identify potential opportunities for revenue growth and to execute a defined account …