Client Services Specialist, American Depositary Receipts & Global Depositary Receipts - Assistant Vice President

Job Description:

Job Title Client Services Specialist, American Depositary Receipts & Global Depositary Receipts

Corporate Title Assistant Vice President

Location Jacksonville, FL

Overview

The Client Services Specialist is responsible for retaining and growing a dedicated portfolio of clients, acting as the escalation point for service issues, and the overall level of service provided to clients. As the Client Services Specialist you will manage all aspects of the proxy event for American Depositary Receipts and Global Depositary Receipts issuer clients. You will coordinate key discussions with company’s counsel and liaise with Depository Trust Companies, Euroclear, Clearstream, the stock exchanges, local custodians and various proxy agents to facilitate the process.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift, and volunteer programs

What You’ll Do

• You will provide detailed information and guidance to global Client Managers and clients on complex proxy events

• You will take responsibility for preparation & presentation of materials for client engagement

• You will support initiatives, projects and products not limited to proxy

Skills You’ll Need

• Business degree preferred but not required and professional experience in financial industry 

• In-depth knowledge of MS-Office programs (Word, Excel and PowerPoint)

• Ability to communicate appropriately to various stakeholders with different levels of seniority and be comfortable operating in a high demand global virtual team environment

Skills That Will Help You Excel

• Attention to detail, accuracy and ability to work within deadlines

• Quick comprehension, strong business acumen and independent working style

• Excellent communication skills, both written and spoken

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville is $76,000 to $126,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authenti­cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life

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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision.