Client Relationship Consultant - Government Market

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to Know the Opportunity:    

***Currently have 2 open positions on this team***
Client Relationship Consultant will have close interaction with Operations team working closely on daily processing and questions/research/attention items through automated workflow system (task manager/client workflow)

Please Note:  Work location for this role is FLEXIBLE! This position allows 100% remote work from home
 

The Contributions You’ll Make:    

• Typically have 2-4 clients

• Ensure best practices used across clients.

• Back up structure for client coverage

• 2nd level of client day/day contact

• Responsible for monthly client reporting

• Internal/External Audit support

• Problem resolution

• Participates in regularly scheduled client calls and on demand meetings.

• Available to participate in service reviews.

Minimum Knowledge & Experience:   

• 2+ years’ experience in Retirement Plans

• MS Office with strong Excel knowledge

• Strong organizational, analytical and problem-solving skills

• Strong communication skills

• Strong Time Management skills

• Independent self-starter who things proactively.

Preferred Knowledge & Experience:

• BS Degree or equivalent experience

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual …