Client Manager (Remote) Montana/Arizona
Work From Home (HB)
At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job SummaryResponsible for the overall relationship with the client, starting at implementation and continuing through everyday problem resolution and renewal activities. Works directly with sales executives during finalist presentations and may be asked to present to potential clients. Expected to support and service between 12 – 20 groups of clients between $50,000 - $250,000+ annual net revenue. Maintains senior management level contact with Benefits, Human Resources, and financial staff of the client. Also responsible for the service delivery of Luminare Health products and services that ensure client satisfaction. May have some internal project participation. Charged with retaining and growing their assigned book of business, but also supporting their Regional Team as needed.Required Job Qualifications:
**Candidates must reside in Montana or Arizona**
- High school diploma or GED equivalent required
- 3-5 years previous experience of Client Management experience and/or experience in a similar TPA or insurance environment with client facing/client support responsibilities
- Results oriented and self-motivated
- Excellent written and verbal communications skills are required, as are exceptional organizational skills
- Ability to interact with senior level executives
- Thorough understanding of self-funding and employee benefit plans; stop loss understanding a plus; Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA,PPACA, etc.)
- Excellent presentation skills
- Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required
- Ability to travel is required
Preferred Job Qualifications:
- College degree
- MT and/or AZ State insurance license
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
EEO Statement:
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Pay Transparency Statement:
At Luminare Health, you will be part of an organization committed to offering meaningful benefits to our associates to support their life outside of work. From health and wellness benefits, 401(k) savings plan, a minimum of 15 days’ of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, new parent paid leave, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time associates.
The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan.
Min to Max Range:
$64,700.00 - $121,500.00 ApplyJob Profile
Ability to travel MT Must reside in Montana or Arizona Work from Home
Benefits/Perks15 days paid time off 401(k) savings plan Annual Incentive Bonus Curated development plans Disability Insurance Employee Assistance Program Employee Referral Process Health and wellness benefits Incentives Inclusive workplace Life Insurance Paid holidays Paid parental leave Paid Time Off Professional development Purpose-driven company Supplemental life insurance Tuition reimbursement Work From Home
Tasks- Client management
- Ensure client satisfaction
- Manage client relationships
- Present to potential clients
- Problem solving
- Retain and grow book of business
- Service delivery of products and services
- Support client satisfaction
- Support regional team
Analytical Business Client Management Client Support Cobra Communication Communications Employee benefit plans ERISA HIPAA Insurance Knowledge of employee benefit plans Management Organization Organizational PPACA) Presentation Problem-solving Sales Self-funding Time Management Understanding of federal laws (ERISA Wellness
Experience3 - 5 years
EducationBusiness College degree Communications GED GED equivalent High school diploma
CertificationsAZ state insurance license MT state insurance license State Insurance License
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9