Client Manager - LHB (Remote)

At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job SummaryResponsible for developing client, broker, and vendor relationships through outstanding and responsive service and in collaboration with the Blue Cross Blue Shield account management team. Represents Luminare Health products and services. Manages reporting, plan operations including troubleshooting and problem resolution. Expected to support and service clients within the Major client segment with employers and group purchasers generally 2,000-10,000 employees. Maintains senior management level contact with client and client’s broker or consulting relationships. Knowledgeable regarding self-insured clients and stop loss. Also responsible for the service delivery of Luminare Health products and services that ensure client satisfaction. May have some internal project participation. Charged with retaining their assigned book of business and identifying opportunities for growth and enhancing the client relationship.

**This role is based remotely, but candidates must live within the states of IL, IN, IA, KS, MO, MT, NM, NC, OK,, PA, TX or WI **

Required Job Qualifications:

• High school diploma or GED equivalent required

• 3-5 years previous experience of Client Management experience and/or experience in a similar TPA or insurance environment with client facing/client support responsibilities

• Results oriented and self-motivated

• Excellent written and verbal communications skills are required, as are exceptional organizational skills

• Ability to interact with senior level executives

• Thorough understanding of self-funding and employee benefit plans; stop loss understanding a plus; Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA,PPACA, etc.)

• Excellent presentation skills

• Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required

• Ability to travel is required

Preferred Job Qualifications:

• College degree

• State insurance license

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EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. 

  

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$66,300.00 - $124,500.00 Apply