Client Insights Manager

Client Insights Manager, US Retail, Client Development (Remote)

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

What will you be doing? The Senior Retail Account Manager is a crucial member of the Retail Client Insights team.  The ideal candidate would need to have a high degree of autonomy and problem-solving capabilities, paired with an innovative and analytical mind.  Ability to multi-task, along with superb organizational and interpersonal engagement skills are also critical to deliver all-round excellent service to the Retail client.  Your end goal will be helping our client grow their business while identifying opportunities to drive revenue for Circana.

Job Responsibilities

• Build your understanding across General Merchandise industries and your client’s business as well as a wider perspective on the state of the U.S. Retail landscape; develop expertise in what is affecting shoppers and retailer performance.
• Coordinate, execute, analyze, and present findings from available data assets, making relevant recommendations for potential opportunities for our client with actionable next steps.
• Create and manage strategic long range account plans and relationship maps aimed at deepening and broadening Circana’s relationship with the client.
• Work cross-functionally at Circana to address your client’s business questions, and advocate for their needs.
• Lead client meetings, presentations, and trainings on Circana’s tools and platforms.
• Partner with your Retailer contacts to tackle strategic projects and ad-hoc business analyses while managing regular reporting.

Requirements

• 7-10 years of experience with syndicated data, analytics, account management, or related fields
• Retail experience and/or General Merchandise experience is preferred
• Excellent knowledge of Excel, PowerPoint and Word, and ability to mine large amounts of data
• Effective team player and proven ability to work remotely as well as with clients across virtual and diverse teams
• Strong project and workload management and proactive management of internal and external stakeholder expectations
• Ability to engage in a consultative manner with clients at all levels when helping solve/manage deliverables and critical business challenges
• Effective communication and interpersonal skills with the ability to adapt communication style to the audience and the ability to understand and respond to another’s point of view
• Demonstrated resilience and sound judgment in dealing with business and corporate challenges and change
• Strong commercial acumen and appreciation of contractual obligations
• Knowledge of Unify is a plus

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $61K to $102K.  

This job is also eligible for bonus pay.  We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.  

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission. 

You can apply for this role through the Circana careers website or Intranet site for internal candidates.  The anticipated application deadline for this position is April 28, 2025.

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