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Claims Systems, Technical Lead Analyst – eviCore – Remote

Oklahoma Work at Home, United States

Ready to work with a team that improves our business solutions? Do you have a high degree of technical and analytical expertise? EviCore a line of business within the Cigna group, is hiring Claim Systems, Technical Lead Analyst. For this highly technical and analytical role. You’ll gather requirements across several disparate systems and compile them into a comprehensive functional set of requirements for presentation to internal and external stakeholders. This position will ultimately be a technical role – requiring system analysis, technical requirements writing, data validation and both internal and external cross-departmental interfacing. You’ll perform as a bridge between business and IT counterparts to manage multiple, concurrent client implementations and enhancement projects. 

What You’ll Do:

  • Manage multiple, concurrent implementation and enhancement projects with a high degree of complexity and system analysis

  • Lead implementation, enhancement, and process improvement activities such as requirements gathering, technical writing, system analysis, data and configuration design, data validation, training, testing, monitoring of deliverables/tasks, post launch warranty support

  • Own client interactions and communications in implementation and enhancement projects guiding clients to the best solutions

  • Ensure requirements are captured correctly with the most precise detail, preventing significant issues in system implementation

  • Support sponsors/requestors in understanding the impact of requested changes to end-to-end claims adjudication processes

  • Use your technical proficiency to provide training and support to our technical data analysts for system analysis, technical requirements writing, and data validation

  • work closely with external clients, internal stakeholders, project managers, claims systems, claims product and planning and claims development teams on feature/user story development to ensure projects are delivered on time and within scope. 

Requirements:

  • High school diploma or GED required, bachelor’s degree in information technology, or computer science, highly preferred

  • Knowledge of healthcare industry data standards and formats – X12, HL7, FHIR, etc.  JSON, XML, Custom Delimited, etc.

  • 5+ years of Claims Adjudication System implementation/migration and/or claim adjudication engine enhancement experience

  • Experience in functional or software requirements development

  • Strong knowledge of end-to-end claims adjudication processes

  • Competent level of understanding of SQL and API

  • Solid understanding of conditional logic

  • Proficient technology skills including Microsoft Office, Excel, Visio, Confluence, and Smartsheet

  • Understanding of Agile Methodology

  • Strong organizational, time management skills with ability to prioritize tasks effectively

  • Strong communication skills (interfacing between external and internal stakeholders)

  • Ability to travel to client sites as required


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 74,400 - 124,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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Job Profile

Regions

North America

Countries

United States

Restrictions

Holidays Internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload Must have cable broadband or fiber optic internet Occasional travel to client sites Tobacco-free policy

Benefits/Perks

Annual bonus Annual bonus plan Behavioral health programs Company Paid Life Insurance Comprehensive range of benefits Dental Employee benefits Health-related benefits Life Insurance Medical Minimum of 18 days of paid time off per year Paid holidays Paid Time Off Tuition reimbursement Vision Well-being and behavioral health programs Well-being support

Tasks
  • Ensure accurate requirements capture
  • Gather requirements
  • Interface with stakeholders
  • Manage implementation projects
  • Process Improvement
  • Provide training
  • Provide training and support
Skills

Agile Agile Methodology Analysis Analytical API Behavioral health Business Business solutions Cigna Claims Adjudication Claims systems Communication Communications Computer Configuration Confluence Custom delimited Data configuration design Data Validation Excel FHIR Healthcare Healthcare data standards Healthcare industry Health Services HL7 Implementation Information Technology Insurance JSON Management Microsoft Office Monitoring Organizational Pharmacy Planning Presentation Process Improvement Requirements Gathering Smartsheet SQL System Analysis Technical Technical requirements writing Technical Writing Technology Testing Time Management Training User Story Development Visio X12 XML

Experience

5 years

Education

Bachelor's degree Business Communication Communications Computer Science Design DO GED Healthcare High School High school diploma Information Technology

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9