Claims Systems Configuration Lead Analyst - eviCore - Remote

Do you want to Drive Growth and Change Lives? EviCore, a division of the Cigna Group is hiring a Claims System Configuration Lead Analyst. This highly technical systems role acts as the Subject Matter Expert (SME) for the Claims Configuration of the eviCore Claims Systems and the suite of eviCore Claim Products. You’ll be the primary contact for production issue triage, new product configuration design, and process-improvement initiatives as the subject matter expert to business and IT for eviCore claims product setups/processes, the eviCore claim system and related job processes.

What you’ll do:

• Be the Subject Matter Expert for the eviCore claim systems, related job processes and provide SME support to Claims Systems Analysts and other internal departments, and external clients and vendors

• Collaborate with associates, senior analysts, team leads and supervisors to identify solutions for procedural gap to support business needs

• Support and lead client implementations and internal integration/migration efforts, and change requests, design documentation creation and/or approval

• Resolves escalated systems issues from leadership, business, clients and junior team members

• Analyze existing setups and system processes for opportunities to continually improve adjudication automation and accuracy, and update support documentation as necessary

• Communicates concepts and insights to business leaders and partners in a relevant and actionable manner

• Collaborate with technology and analytics teams to develop new data sources for reporting.

• Act as liaison between business and technology to execute project initiatives, and resolve issues - research and respond to questions in relation to process, requirements and testing

• Responsible for new product and complex (multi-product and/or multi-state) eviCore claims systems client implementations and internal integration/migration efforts

• Responsible for leading discussions with cross-functional teams, to understand, and evaluate processes, procedures (standard operating procedures, job aids, and work instructions)

• Define business, technical and claim data exchange requirements, instruct on data file mapping (such as provider, member, auths, claims, etc.)

• Design solutions for billing rule, benefits and provider configuration

• Creating test/use cases, SI testing, and providing support for associated UA testing, as related to their SME role, to ensure proper interaction for current and future claims product use.

REQUIREMENTS:

• High School Diploma, required, bachelor’s degree preferred

• 3+ years of experience as a subject matter expert for claims system configuration, processing, reporting, issue triage and testing - REQUIRED

• Experience in creation of test plans/use cases to support end to end testing - REQUIRED.

• Advanced experience with MS ACCESS - REQUIRED

• Advanced experience with MS EXCEL …