Claims Assistant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Wright Public Entity serves as a management company providing claims administration, risk management & loss control, underwriting & marketing, and client services in New York for the NY Schools Insurance Reciprocal, NY Municipal Insurance Reciprocal and Statewide Schools Health Plan. We also act as a TPA for Workers Compensation for various self-insured schools & municipalities in New York.

This Claims Assistant position is responsible to support our P&C Insurance Claims Department by performing a variety of computer functions along with general office clerical functions and provides support services for the claims and litigation teams.

Responsibilities:

• Assure the prompt reporting and inputting of Claims electronic data

• Recording claim recoveries in the system

• Indexing incoming e-mail and tasking to the claims Examiner via computer system

• Generates Claims acknowledgments

• Perform ISO Claim searches

• Assist in report preparation

• Assure the timely completion and distribution of general clerical functions and those tasks consistent with a support role

• Maintain database and spreadsheet files

• Light typing

• Creation of Excel spreadsheets

• Telephone communication with clients

• Uploading documentation into claims system from physical and cloud based drives.

Competencies:

• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.

• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.

• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills..

• Strong keyboard and computer skills and attention to detail are required

• Teammate mentality, the ability to work independently and to multi-task

• Desire to learn and problem solve are also required

• Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.

• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. 

• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.

• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

Qualifications:

• Must have excellent working knowledge of Microsoft Office Suite (Outlook, Excel, Word & PowerPoint). 

• Excellent verbal and written communication skills. 

• Exceptional telephone demeanor

• Ability to maintain a high level of confidentiality

• Team player who can work with little direction and take initiative. 

• Analytical, interpersonal and organizational skills. 

• Attention to detail and deadlines with exceptional follow-up skills. 

• Performs well under pressure

Position Requirements:

• Office and/or life experience

• Good telephone demeanor

• Proficient use of a PC

• Ability to maintain a high level of confidentiality

• Valid driver’s license

• College Degree

• Knowledge of insurance claim operations are desired

What We Offer

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Ability to work hybrid

• Paid Time Off

• Generous benefits package: health, dental, vision, 401(k), and many additional benefits

• Employee Stock Purchase Plan

• Salary: $58,000 - $63,000 depending on experience

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.