Channel Manager - IBM

Position:Channel Manager - IBM
Job Description:

What You'll Be Doing

• Responsible for the day-to-day sales support and customer service activities for assigned accounts, territory, or product(s). Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts and rebuilding of underpenetrated and neglected relationships with Arrow customers. This position will call on customers; provide product information, and follow-up on quotes to close business for Arrow. Identifies, enables and develops high-potential and non-repeat partners. Determines and understands customers’ requirements for Arrow product offerings and services. Translates products and promotions into benefits for a customer. Provides alternative products and solutions. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner. 

• Demand Generation and Customer Opportunity Support: Drives sales growth through new customer rebuilding of underpenetrated and neglected relationships. Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts. Identifies, enables and develops high-potential and non-repeat partners. Generates leads and follows-up on leads obtained through suppliers and Arrow internal sources. Qualifies prospects, analyzes sales potential, and then prioritizes high-return opportunities for further attention/investment. 

• Leverages Arrow and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues. May use resources such as salesforce.com to accomplish job duties. 

• Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes. Prepare orders, from quote work if applicable, for submission based on receipt of the customers’ purchase orders ensuring that all required information for accurate processing is included.

What We Are Looking For

• 4-year degree  
• Minimum of 6+ years of customer facing direct sales roles 
• Experience/background with IBM is preferred
• Experience with software is preferred
• Ability to solve complex problems; takes a new perspective using existing solutions 
• Process oriented and analytical. 
• Self-starter, gritty & coachable 
• Team oriented leader
• French speaking is preferred 

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Work Arrangement

Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.  

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. 

• Medical, Dental, Vision Insurance
• Comprehensive benefits: medical, dental, and RRSP matching program
• Paid Time Off (including sick, holiday, vacation, etc.)
• Supplemental Life and AD&D Insurance available
• Short-Term/Long-Term Disability Insurance
• Professional growth opportunities

Annual Hiring Range/Hourly Rate:$111,900.00 - $181,503.65

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

Location:CA-ON-Ontario, Canada (Remote Employees)

 

Time Type:Full time
Job Category:Sales

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