CDL Loan Specialist

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The CDL Loan Specialist plays an important role in the organization by performing a number of activities related to the company’s Direct Lending business. This role is primarily responsible for, under direct supervision, for assisting the Loan Processors by reviewing files, ordering supporting documents, and other tasks to help the processors prepare mortgage loans for underwriting and closing within Guild Mortgage Company and industry guidelines.

Essential Functions

• Setup and input Conventional, FHA, and VA loans in a timely
• Prepare and process disclosure documents; follow through all stages until complete and signed by all parties.
• Generate and follow-up on monthly payment reports and
• Follow RESPA 3 Day guidelines when processing all
• Setup and maintain task log for high volume loan
• Requests and reviews file documentation, including income/employment verifications, bank statements or verifications of deposit and property valuations; opens escrow and title.
• Reviews all documentation received for completeness and ensures appropriate data is entered in the company’s origination system, and that appropriate documentation is uploaded to the company’s paperless file system.
• Communicates with loan processor regarding documentation needed to process the loan and maintain effective follow up to ensure receipt of needed documents.
• Assists loan processor to gather information to clear underwriting Responds to inquiries and follows up with key individuals promptly to resolve problems.
• Communicates directly with loan officer, loan processor, closer, title companies and insurance companies to ensure that loans close in a timely manner.
• Assists loan processor to help resolve investor stipulations.

Qualifications

• High School Diploma or equivalent, required. 
• Well-developed ability to manage multiple tasks/projects and deadlines simultaneously.
• Strong verbal and written communication skills.
• Effective time and resource management.
• Strong interpersonal skills.
• Excellent verbal and written communication skills required.
• Highly detail oriented, strong ability to document intricate systems
• Outstanding organizational skills with the ability to handle multiple projects in a fast-paced, deadline-driven environment.
• Strong interpersonal and team building skills.
• Self-starter with the demonstrated ability to learn/adapt to new technologies and techniques.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company values.
• Customer Service - Proactive attention to each person
• Integrity - Do and say what's right
• Respect - Treat others with dignity
• Collaboration - Listen and work together
• Learning - Seek knowledge and strive for improvement
• Excellence – Deliver the unexpected

Supervision

• Job Scope: Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals; may contribute insights and ideas on policies, processes, procedures, and efficiency; may recommend changes and enhancements based on analysis and evaluation of circumstances.

• Complexity: Problems are often complex and specialized and may involve unprecedented circumstances; resolution requires investigation, analysis and review of professional/organizational standards.

• Impact: Decisions and actions have an impact on the smooth operation and timeframes of the department, programs/projects; impact on the broader organization is generally indirect.

• Interaction/Supervision: Acts as a mentor/guide to less experienced professional contributor staff in a similar role; works independently and only under general direction; guided by professional standards, desired outcomes, and project plan specifications.

Requirements

Physical: Work is primarily sedentary; mobility in an office setting.

Manual Dexterity: Frequent use of computer keyboard and mouse.

Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. 

Environmental: Office environment – moderate noise, no substantial exposure to adverse environmental conditions.

Mental: Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow. This role requires effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities. Must be able to adhere to process protocol. Must be able to apply established protocols in a timely manner.

Schedules: Work is primarily performed during the business week, Monday - Friday.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Targeted Salary Range: $18/hr - $21/hr

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

REQ#: CDLLO016910