Catastrophe Field Property Adjuster
USA - IL (Remote), United States
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
As a Catastrophe Field Property Adjuster, you will play a crucial role in inspecting properties damaged by various perils, including wind, hail, water, lightning, fire, and more. Expect to travel at least 70% of the time to perform inspections anywhere in the United States including overnight travel. Your daily tasks will include driving to properties, conducting inspections, evaluating policies and endorsements for coverage, preparing estimates in the Xactimate program, and settling claims on site with customers. This role follows a 10-day on and 4-day off schedule, with 12-hour workdays throughout the year. In instances where travel is not possible or weather conditions do not permit on-site inspections, you will handle claims remotely through the ClaimsX Video Collaboration platform.Allstate Benefits:
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you'll enjoy a Total Rewards package that includes:
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.
You'll wear a few hats that will require a level of experience:
- The Customer Service Expert –you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You lead with empathy, always.
- The Investigator – you’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
- The Effective Communicator – you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference …
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Alaska California Hawaii IN Not available for California Puerto Rico Puerto Rico residents Willing to travel
Benefits/Perks401k/Pension Career Advancement Collaboration Competitive pay Comprehensive benefits Connection and belonging Education reimbursement Flexibility Flexible environment Flexible scheduling Healthcare Inclusivity and diversity awards Medical Ongoing Training Pension Remote-first company Retirement Sign on bonus Support Time off Total Rewards package Training
Tasks- Assess damages
- Collaboration
- Communicate with customers
- Determine coverage
- Documentation
- Document claims
- Evaluate and negotiate claims
- Evaluate and negotiate claims settlements
- Handle claims
- Inspect properties
- Investigate property claims
- Negotiate claims
- Negotiate claims settlements
- Negotiate settlements
- Prepare estimates
- Provide exceptional customer service
- Settle claims
Active Listening Attention to detail Business Claim handling Claims processing Claims settlement Claimsx Collaboration Communication Compliance Critical thinking Customer service Development Documentation Education Empathy Estimate tools Estimating FAIR Filing Flexibility FMLA Identity Protection Initiative Interpersonal Investigation IT Job aids Management Multitasking Negotiation Organization Property adjuster Property & Casualty License Property Claims REST RICO Settlement platforms Settling claims Site inspections Technical Telematics Time Management Training Video Video collaboration Working independently Xactimate
Education CertificationsAppraiser license Home resident property & casualty license Property & casualty license Texas license
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9