CAT Property Desk Adjuster

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

Responsible for investigating and confirming the facts of loss for complex Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role provides guidance to junior employees.

** We’re looking for a CAT Property Desk Adjuster to join our growing team! This role is open to candidates in Eastern or Central Time Zone states. The ideal candidate will have 3+ years of property claims experience and be a confident, independent worker who can handle claims from start to finish. You should be familiar with Xactimate and comfortable interpreting policies and understanding insurance coverage. Most of the claims we handle are weather-related (fire, water, lightning, etc.). If you're a self-starter, open to working overtime during CAT season, and excited to take on new challenges, we’d love for you to apply! **

Key Responsibilities

• Identifies complex customer needs and works to meet those needs using appropriate customer service skills

• Determines subrogation or fraud potential and how to handle

• Demonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

• Handles investigation regarding all aspects of complex Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority

• Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)

• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

• Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 3 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

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Compensation

Base compensation offered for this role is $62,800 - $85,000 annually and is based …