Care Navigation Solution Consultant

ABOUT THE ROLE
The Care Navigation Solution Consultant at Rightway serves as the cornerstone of technical and strategic expertise when engaging with prospective clients. This role is pivotal in ensuring Rightway’s most sophisticated prospects fully understand and realize the value of our Care Navigation solutions. From pitch meetings to finalist discussions, the Navigation Solution Consultant demonstrates mastery of our solution offerings, articulating their benefits and strategic impact for our clients. 

WHAT YOU’LL DO

• Represent Rightway as a subject matter expert during interactions with prospective clients, including high-stakes pitch meetings and finalist discussions, showcasing a deep understanding of our Care Navigation solutions and their strategic benefits.
• Support the proposals team by contributing to RFP responses.
• Provide insights to the marketing and partnership teams as a subject matter expert.
• Conduct interactive workshops with clients to identify current issues and brainstorm potential solutions.
• Develop comprehensive materials and resources to empower the sales team, fostering knowledge sharing and operational efficiency.
• Design impactful client demos that resonate with diverse client needs and effectively showcase the value of Rightway’s Care Navigation solutions.
• Act as a conduit between product marketing and sales enablement, ensuring cohesive messaging, tools, and strategies that enhance client engagement.
• Provide technical leadership and insights throughout the client lifecycle, from discovery to ongoing optimization.
• Collaborate with internal teams to gather feedback on product offerings and ensure alignment with sophisticated client requirements and market trends.
• Support enablement efforts, equipping the sales team with the necessary resources to engage clients effectively and efficiently.
• Continuously refine solution expertise by staying up to date on market dynamics, client needs, and emerging technologies within the care navigation and healthcare space.

WHO YOU ARE

• Bachelor of Science degree in healthcare, technology, or a related field; advanced degree preferred.
• 7+ years of experience in care navigation solutions, healthcare IT, or a related role, with a proven ability to engage and guide sophisticated clients through complex discussions.
• Expertise in care navigation operations and their strategic application to client needs, including an understanding of healthcare data exchange standards such as EDI, HL7, and FHIR.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders.
• Strong presentation skills, with experience leading client-facing discussions and tailoring messaging to meet diverse client needs.
• Analytical and solution-oriented …