(Canada) Sales Development Representative, Acute & Payer
Remote or Mississauga
PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software. At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose. Join us and be part of a team that is making a real impact. To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
The Role: As an entry-level salaried sales position, the Sales Development Representative (SDR) will support a Senior Sales Executive and be responsible for day-to-day interactions with our prospective customers in the health care industry. The SDR, as part of a larger team, plays a major role in the company's business development efforts, from establishing initial contact with customers and potential customers to facilitating follow up activities that lead to new business opportunities. The primary responsibility for the SDR will be to schedule conference calls and meetings for the VP of Sales with prospects that likely have never heard of our company. The headquarters for this role is based in Salt Lake City, Utah, but is remote for those living in North America.
Who you'll work with: You will be part of our growing sales team with the ability to directly impact the success of the organization. You'll be working directly with our Sales Team, Director of Sales Operations, Product Team, Marketing and much more.
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. Apply
The Role: As an entry-level salaried sales position, the Sales Development Representative (SDR) will support a Senior Sales Executive and be responsible for day-to-day interactions with our prospective customers in the health care industry. The SDR, as part of a larger team, plays a major role in the company's business development efforts, from establishing initial contact with customers and potential customers to facilitating follow up activities that lead to new business opportunities. The primary responsibility for the SDR will be to schedule conference calls and meetings for the VP of Sales with prospects that likely have never heard of our company. The headquarters for this role is based in Salt Lake City, Utah, but is remote for those living in North America.
Who you'll work with: You will be part of our growing sales team with the ability to directly impact the success of the organization. You'll be working directly with our Sales Team, Director of Sales Operations, Product Team, Marketing and much more.
What you'll be doing day to day:
- Develop strong content knowledge of the healthcare industry
- Research potential prospects
- Create a strategic outreach plan with Vice President of Sales to target prospective customers
- Cold call and email to schedule meetings and conference calls.
- Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
- Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
- Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
- Prepare background material and market research in preparation for all sales meetings and appointments
- Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
- Maintain internal database to track key performance metrics and sales and marketing activities
- Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
- Manage special projects as necessary
Skills and experience we're looking for:
- Bachelor's Degree or equivalent experience
- Customer service experience
- Experience working in a team environment
- Sales or fundraising experience
- Strong communication skills
- Proven ability to meet and exceed goals
- Ability to communicate by e-mail and phone
- Ability to overcome challenges or obstacles in the moment
- Attention to detail
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. Apply
Job Profile
Regions
Countries
Remote for North America only
Benefits/PerksCareer advancement opportunities Commissions Meaningful work Vibrant culture
Tasks- Maintain internal database
- Manage follow-up activities
- Research prospects
- Schedule meetings
- Support senior sales executive
Cold Calling Communication Customer service Database Management Email Outreach Healthcare industry Healthcare Technology Market Research Privacy Sales Strategic planning
Experience0 years
EducationBachelor's degree Equivalent experience IT
TimezonesAmerica/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8
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