Business Systems Analyst

We are seeking a Business Systems Analyst to join our dynamic team and play a key role in the development and enhancement of our mobile trade-in device processing software. As a Business Systems Analyst, you will collaborate closely with cross-functional teams, including software engineers, product managers, and business stakeholders, to gather requirements, analyze business processes, and translate them into technical specifications. You will leverage your expertise in software systems and business analysis to drive the delivery of high-quality solutions that meet the needs of our customers and business objectives.

Preferred candidates are those located in Nashville, TN or Dallas, TX. Remote work is an option for suitable candidates, with a preference for those in the EST/CST time zones.

 What will be my duties and responsibilities in this job?

• Collaborate with business stakeholders to collect and document requirements for the mobile trade-in device processing software
• Help prioritize backlog according to product vision, market value and ROI
• Help create release plans for each of the teams major releases.
• Works with other development roles as well as outside of the development organization (horizontally across org) to independently communicate vision, explain functionality, and answer questions
• Creates detailed Requirements (business and technical) and Operational documents related to the product
• Analyze and assess existing business processes and systems to uncover opportunities for improvement and optimization
• Stay abreast of industry trends, best practices, and emerging technologies relevant to mobile device trade-in solutions
• Maintain close coordination with functional owners and design solutions

What are the requirements needed for this position? 

• 3+ years of experience as a Business Systems Analyst or in a similar role, preferably within the Supply Chain and/or Telecommunications industry
• API or data integration experience is highly desired
• Exceptional analytical and problem-solving capabilities, adept at translating intricate business requirements into technical solutions
• Proficiency in requirements gathering, documentation, and analysis methodologies, committed to delivering top-quality solutions that align with business objectives and surpass customer expectations
• Detail-oriented with a commitment to delivering high-quality solutions that meet business needs and exceed customer expectations
• Familiarity with software testing principles and practices
• Knowledge of software development tools and technologies is a plus
• Highly desirable experience with Atlassian tools (Jira + Confluence)

What other skills/experience would be helpful to have?

• Project Management and/or Business Systems Analyst Certification (CBPA, BCS, etc) a plus
• Experience with Data Warehouse tools like snowflake, data bricks are a plus
• Experience with testing web services using Postman is …