Business Systems Analyst

About Commvault 

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

JOB DESCRIPTION:

The Opportunity...

The Business Systems Analyst (BSA) is a critical business facing role within the Business Technology team. In this role, you will work with our business units to understand their business strategy, processes and goals such that you can help deliver technology solutions that aid them in achieving their objectives. You will serve as a liaison between multiple business units and our technology teams. The successful candidate enjoys analyzing complex issues, communicating at multiple levels of an organization, and is detailed and organized in their approach. 

What you'll do...

• Learn and understand the business organization, strategy, processes, goals and priorities for the functional organizations you support.  

• Collaborate with project team to identify and document business requirements.  

• Develop artifacts for projects including user stories, process flow diagrams and detailed functional and technical design specifications, test plans, and training and enablement materials.  

• Understand the concept of Minimum Viable Product and iterations to deliver value quickly.  

• Assist development and architecture teams with solution design. 

• Demonstrate technical skills across the tools supported, including ability to navigate applications, perform technical assessments, test and implement required changes, formulate best practices and hold relevant certifications.  

• Perform basic system administration, including profiles & permissions, security, custom objects, fields and page layouts, flows, approval processes, formulas, validation rules and data management. 

• Demonstrate understanding of system architecture, data structures, and database management, such that you can effectively collaborate with the development team.

• Understand various integration patterns (e.g. API integration, data mapping, message queuing) and how to implement them to seamlessly connect systems, ensuring data flow and communication between the systems.

• Communicate effectively with stakeholders and cross-functional team members to build consensus, set clear expectations of project objectives and timelines, and achieve desired outcomes.   

• Work independently and on multiple projects in a dynamic, fast-paced environment, consistently producing deliverables within agreed upon timelines. 

Who you are...

• 4+ years in a business analyst or operations focused role .

• 2+ years experience with Salesforce preferred; certifications preferred .

• Bachelor's degree or equivalent years of experience.

• Experience with software development methodologies e.g. Agile, Waterfall, Scrum, etc. 

• Prior experience working in software industry preferred .

• Key competencies include attention to detail, accountability, initiative, positivity, teamwork, drive for results, self-development.

• Familiarity with concepts like machine learning, natural language processing (NLP), data mining, and deep learning to understand the capabilities and limitations of AI solutions is a bonus.

Meet the Hiring Manager: 

Shauna Kief, Manager, Business Applications

You’ll love working here because: 

• Continuous professional development, product training and career pathing

• An inclusive company culture, opportunity to join our Community Guilds

• Generous Global Benefits

• Employee Stock Purchase Plan

Ready to #makeyourmark at Commvault? Apply now! 

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#LI-Remote

Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.

We’re proud to offer competitive benefits that care for you and your family through our 401K plan, health benefits (including medical, dental, and vision available for families and domestic partners), and pet insurance for your furry family members. You can also find the details of our U.S. benefits by visiting benefits.commvault.com.

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.

For our Candidates to prioritize your security: 

Commvault has been made aware of email and/or text correspondence scams that falsely state that the senders are from the Commvault HR team and/or a member of our leadership team. The scammers even conduct false interviews via email or text and then request personal information (name, address, birthdate, social security number, etc.) when returning the signed offer letter. Please note that Commvault does not conduct interviews by email or text, and we will never ask you to submit a W4 via email or prior to your first day of employment. 

If you think you have been targeted in this recruiting scam, please reach out to us at wwrecruitingteam@commvault.com. You can also find more tips about job scams and how to avoid them on the FTC’s website.