Business Systems Analyst

About Commvault 

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

JOB DESCRIPTION:

The Opportunity...

The Business Systems Analyst (BSA) is a critical business facing role within the Business Technology team. In this role, you will work with our business units to understand their business strategy, processes and goals such that you can help deliver technology solutions that aid them in achieving their objectives. You will serve as a liaison between multiple business units and our technology teams. The successful candidate enjoys analyzing complex issues, communicating at multiple levels of an organization, and is detailed and organized in their approach. 

What you'll do...

• Learn and understand the business organization, strategy, processes, goals and priorities for the functional organizations you support.  

• Collaborate with project team to identify and document business requirements.  

• Develop artifacts for projects including user stories, process flow diagrams and detailed functional and technical design specifications, test plans, and training and enablement materials.  

• Understand the concept of Minimum Viable Product and iterations to deliver value quickly.  

• Assist development and architecture teams with solution design. 

• Demonstrate technical skills across the tools supported, including ability to navigate applications, perform technical assessments, test and implement required changes, formulate best practices and hold relevant certifications.  

• Perform basic system administration, including profiles & permissions, security, custom objects, fields and page layouts, flows, approval processes, formulas, validation rules and data management. 

• Demonstrate understanding of system architecture, data structures, and database management, such that you can effectively collaborate with the development team.

• Understand various integration patterns (e.g. API integration, data mapping, message queuing) and how to implement them to seamlessly connect systems, ensuring data flow and communication between the systems.

• Communicate effectively with stakeholders and cross-functional team members to build consensus, set clear expectations of project objectives and timelines, and achieve desired outcomes.   

• Work independently and on multiple projects in a dynamic, fast-paced environment, consistently producing deliverables within agreed upon timelines. 

Who you are...

• 4+ years in a business analyst or …