Business Lead, Migrations

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

The P60 Principal Migration Support Engineer will provide technical guidance and unblocking support to engineers during enterprise migrations. This includes taking ownership of technical blockers, leading efforts to reduce friction, and offering actionable recommendations to engineering teams. By addressing complex migration challenges, the P60 MSE ensures smoother workflows and improved outcomes.

The role involves overseeing migration programs such as FedRamp, Data Mobility Support, and FastShift. This includes managing escalations, resolving blockers, and collaborating with organizational leaders to address high-impact opportunities. Additionally, the P60 MSE will ensure readiness for product changes by establishing systems, conducting assessments, and leading blitz testing.

A key responsibility is driving operational improvements by identifying opportunities to enhance systems and processes. This includes optimizing technical troubleshooting to decrease resolution times and boost migration velocity. The P60 MSE will also monitor and optimize operational metrics like NPS, IRT, and TTR, implementing improvements through training, knowledge sharing, and feedback loops.

As a liaison between GEM and Engineering, the P60 MSE will facilitate communication, improve processes, and enhance the enterprise customer experience. They will lead cross-product initiatives to improve workflows and develop scalable systems and frameworks to support migration operations. Regularly reviewing data, they will assess progress, anticipate needs, and adjust processes or personnel as necessary.

Finally, the P60 MSE will champion migration-related projects, collaborating closely with leadership to drive strategic outcomes. Maintaining technical depth, they will contribute to design reviews, troubleshooting, and mentoring engineers to ensure solutions align with both short-term and long-term migration objectives.

Qualifications

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $149,300 - $161,200

Zone B: $134,400 - $145,100

Zone C: $123,900 - $133,800

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.