Business Intelligence Consultant I

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Responsible for collaborating with clients to make objective customer-focused and data-driven decisions by providing analytical insight, actionable data and recommendations. Responsible for projects, providing analytics support, and serving in a consultant role across Operations. Responsible for breaking down business problems (i.e. key drivers for trends such as volume increases, low cycle times, decreases in quality, etc.) into structured analysis by assessing the requirements and/or business impact to arrive at recommended solutions in operational analytics. With limited guidance, the consultant will independently provide an understanding of data to produce insights and actionable recommendations to Operations business partners/leaders in the form of analytic projects, striving to positively impact and influence operational efficiencies and business decisions. The consultant will have a passion for problem solving, comfort with ambiguity and the ability to think conceptually, analytically and creatively.

Key Responsibilities

• Reviews results, identifies variances to planned performance, analyzes causes of variance and make actionable recommendations to frontline leaders.

• Performs data analysis and evaluates trend analysis using statistical methods.

• Identifies data elements needed to support business objectives and improve programs.

• Integrates technical knowledge with business processes and functions.

• Assists in identifying actionable insights and recommendations to influence the direction of the business by effectively communicating results across functional groups.

• Assists in developing analytics “story” and visual presentation strategies to ensure data is conveyed in meaningful and interpretive formats for all audience levels.

• Analyzes structured and unstructured data from a number of sources to identify drivers.

• Provides recommendations and forecasts operational volume for work conditions and staffing models.

• Coordinates projects and program execution.

• Develops and implement analytical and/or statistical methodologies for evaluating Operations processes, business problems, and/or ROI of products and services.

• Presents insights and findings on major projects to senior leadership. Effectively communicates logic and technical processes supporting the analytic solutions.

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 2 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Analytical Thinking, Business Analysis, Business Case Analyses, Business Decisions, Business Intelligence (BI) Reporting, Data Analysis, Data Analytics, Databasing, Detail-Oriented, Microsoft Power Business Intelligence (BI), Structured Query Language (SQL)

Compensation

Compensation offered for this role is $52,260.00 - 92,790.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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