Business Design and Change Manager (7659)

Business Design and Change Manager | 7659 | Fixed term contract until 31 May 2027 | 37 hours per week | £48,610 to £52,594 per annum | Grade L | Norwich – hybrid working

 

Our transformation agenda in Norfolk Children’s Services is succeeding for children and young people and has been endorsed recently by two successful inspections.  With a track record of successful projects and further large scale change underway, this is an opportunity to be part of our highly skilled team with the focus to drive forward transformation at pace. 

 Now is a fantastic moment to join our team;

• you have the support from and direct access to our senior leaders who are open to new ideas and people who think differently
• we have a substantial investment fund to deploy and a mandate to make change happen 
• you would be joining a strong transformation team with a great reputation, where we will invest in your development
• there are major programmes in place with significant momentum, but also substantial scope to develop new schemes, projects and concepts from the ground up.  Examples of programmes of work include:
  • Families First Partnership Programme, which is a government supported initiative aimed at improving children's social care and supporting families. The programme will provide local safeguarding partners with support and direction to implement reforms, focusing on early intervention to reduce the number of looked-after children. 
  • Local first Inclusion, is a special educational needs and disabilities (SEND) transformation initiative aimed at ensuring all children and young people with SEND receive high-quality education and support in their local area, through early intervention, mainstream inclusion, and collaboration with education leaders and the Department for Education.
  • Making Better Use of Technology,  which aims to enhance service efficiency, effectiveness, and quality through digital innovation.  This initiative includes projects utilising tools like SharePoint, Power Automate, Microsoft Copilot, our Core Business Systems (Synergy, Liquid Logic), Power BI, and RPAs.
  • Family Hubs and Start for Life, which supports parents and carers of children and young people from conception until they are 19 years old (25 for young people with SEND), providing accessible, high-quality, and joined-up family-focused support through family hub sites, outreach, and online service.

 

As a Business Design and Change Manager, you will challenge the status quo and generate ideas through insight across Norfolk County Council and externally, using facilitation and innovation tools to prompt the flow of ideas and generate positivity about change.

 You will convert ideas into ambitious proposals to formulate strong, evidence based and robust business cases, with confidence in the idea to secure sign off. You will build squads that will drive development and delivery and will initiate handover to business as usual at the optimum time. 

 Appropriate challenge and support to senior managers, business and workstream leads is a key part of this role. Alongside this, you will coach colleagues in business design and change techniques to develop a transformational culture and ethos in children’s services. 

 With a track record of change management and leadership, you’ll evidence your creativity in developing new solutions, applying concepts from one area to another and making it happen. As a strong communicator and influencer, you’ll build energy around the agenda with financial acumen to understand financial triggers in a complex organisation.

 Public or private sector - you’ll be the ideas person with exceptional change and transformation skills. You’ll have the intellectual curiosity to systematically change outcomes for children and young people. 

Is this you? Interested? To discuss the role in more details please contact one of our programme managers Keith Holmes (Prevention and Early Help) on 01603 223843 or Eve Cronin (Social Care and Sufficiency) on 01603 217676

All our office-based roles are currently hybrid as part of our Smarter Working plans. We anticipate that working remotely will be a key feature of this role, but when you work from the office your base will be County Hall, Norwich. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely or in a hybrid fashion.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. 

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement with the ability to buy and sell leave
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. 
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

You can find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We welcome applications from individuals currently working in other organisations, however we  would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. 

Redeployment closing date: 31 March 2025

All other applicants closing date: 21 April 2025

Target start date: 01 June 2025

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage.  Our economy is growing and driven by innovation in a number of sectors, including energy and food.  We also have ambitious plans for new housing and a building programme for schools across Norfolk.  Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services. Apply