Business Analyst - SQL / UAT

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

As a Business Analyst - SQL / UAT at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

We are looking for someone with the ability to provide technical support for Medicaid eligibility systems, ensuring operational continuity. You will need to diagnose, document, and resolve system defects related to eligibility determination. Collaborate with stakeholders to test and implement system updates and patches.

Here are the details on this position.

Your role in our mission

Gainwell empowers you show you’re a pro and help clients deliver better health and human services outcomes using innovative technology and solutions.

Key Responsibilities:

• Assist in identifying and documenting technical requirements for eligibility determination systems.
• Troubleshoot and resolve user-reported issues, including eligibility errors and processing delays.
• Support user acceptance testing (UAT) for new system releases, patches, and updates including creating test cases and executions for system enhancements and bug fixes.
• Validate that eligibility rules and logic adhere to CMS policies and state requirements.
• Improved accuracy in eligibility determinations and enhanced user satisfaction.

Key Deliverables:

• Detailed insights into eligibility trends, root causes of errors, and compliance metrics.
• Test cases validating data accuracy for eligibility rules and system changes.
• Improved accuracy and timeliness of eligibility determinations.
• Enhanced user satisfaction with data-driven issue resolution.

What we're looking for

• Three or more years of experience translating technical goals and requirements into real action for clients
• Knowledge of basic computer programming concepts such as configuration, development and batch processing
• Advanced knowledge in Microsoft Excel and other software for conducting quantitative analysis 
• Experience with User Acceptance Testing (UAT) for new system releases, patches, and updates including create test cases and executions for system enhancements and bug fixes
• Proficiency with SQL and troubleshooting tools for system and data errors.
• Knowledge in technical support and troubleshooting system issues, interfaces, and eligibility logic.
• Familiarity with IT systems development, testing, and lifecycle deployment processes.

What you should expect in this role

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• Fully remote options from continental US locations only
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting has been extended until a suitable candidate has been selected.

#LI-HC1

#LI-UAT

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The pay range for this position is $51,900.00 - $74,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.