FreshRemote.Work

Brand Standards, Guest Experience & Food Safety Advisor

USA-Remote Worker-New York

Ecolab is seeking a Food Safety & Brand Standard Specialist to join its EcoSure division, an industry leader in food safety and total quality assurance. Our specialists are valued food safety & QA experts, trusted by our customers in the food service, long term care, and hospitality industry. We are seeking professionals to provide best-in-class, comprehensive on-site evaluations, and training to help our customers maintain the highest standards of food safety, cleanliness, guest experience and brand protection.

What’s in it For You:

  • Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom style training
  • Become a NEHA Certified Professional in Food Safety (CP-FS) and maintain professional credentials on current industry state and federal regulations
  • Receive a company vehicle for business and personal use
  • Plan and manage your schedule in an independent work environment
  • Comprehensive benefits package
  • Thrive in a company that can provide a long-term career path in operations, training, sales, or leadership
  • Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment

What You Will Do:

  • Conduct food safety, brand standard and workplace health and safety evaluations at customer locations using a foundation of consulting, coaching, and training to achieve guest protection and satisfaction
  • Provide effective customer communication and develop strong relationships
  • Partner with Account Management teams and other divisions within Ecolab to solve customer challenges
  • Complete a budgeted number of audits each week that creates a high level of customer satisfaction
  • Access and utilize key industry leading food safety practices and continual, active monitoring of health inspection information
  • Utilize Customer Relationship Management (CRM) technology to ensure efficient planning as well as a tablet to perform essential job functions
  • Support the growth initiatives of our company and our customers

Position Details:

  • Candidate must reside within a commutable distance of Rochester, NY
  • Percent of overnight travel required: Up to 50%
  • Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictate

Minimum Qualifications:

  • Completed Bachelor’s Degree and 2 years food service or hospitality industry-related experience; OR completed Associate Degree and 4 years of food service or hospitality industry-related experience
  • Willingness to work occasional evenings, weekends, and overtime as business needs dictate
  • Willingness to complete operational assessments within nursing homes, assisted living, and senior living facilities by interacting with staff and residents while adhering to HIPPA (Health Insurance Portability and Accountability Act) guidelines
  • Proficient in Microsoft Office Suite: PowerPoint, Excel, Word, and Outlook
  • A valid driver's license and an acceptable Motor Vehicle Record
  • No Immigration Sponsorship available

Physical Demands:

  • Ability to lift and carry 25 pounds
  • Ability to inspect customer playgrounds by climbing, crawling in tight areas and going down tube slides

Preferred Qualifications:

  • NEHA CP-FS, Registered Environmental Health Specialist or Registered Sanitarian credentials
  • Experience in food safety and brand standards evaluations
  • Teaching or coaching experience in a food related field
  • Relationship management capability and advanced consulting skills
  • Ability to work well under pressure, juggle tasks and work efficiently against deadlines
  • Strong planning and organizational skills and high attention to detail
  • Ability to work effectively without supervision, showing initiative, good judgment and superior decision-making and problem-solving skills

Successful Candidates will Demonstrate:

  • Customer Focus
  • Communicates
  • Plans and Aligns
  • Interpersonal Savvy
  • Being Resilient
  • Situational Adaptability
  • Drives Results

About EcoSure:

EcoSure, an Ecolab division, provides onsite evaluation, training, and consulting services to foodservice customers of all sizes and across industries, from restaurants to lodging and long-term care, to help them minimize food safety risks, ensure guest satisfaction, and protect their brand. With best-in-class Food Safety & Total QA programs and a dedicated expert service team, we deliver Insight. Action. Results.SM to our customers, so they can focus on running a safe and successful business.

Annual or Hourly Compensation Range:

$25.00 – $29.00 / hour. This position pays an hourly rate and is eligible for overtime.

Annual or Hourly Compensation Range is based on full-time 40 hours per week. Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education, training, experience, work location, travel (if required), etc.

Benefits 

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Ecolab has the following US benefit offerings: Medical/Prescription Coverage, Health Savings Account, Wellness Program, Dental, Vison, Flexible Spending Accounts (Health Care, Limited Purpose Health Care, Dependent Care), Employee Assistance Program, Life Insurance Plans (Basic Life, Optional Employee Life, Spouse Domestic Partner Life, Dependent Child(ren) Life, Accidental Death and Dismemberment Insurance, Business and Travel Insurance), Disability (Short-Term, Long-Term and Optional Long-Term), 401k Savings Plan, Pension Plan, Retirement Health Care Benefits, Employee Stock Purchase Plan (Full-Time Associates), Long-Term Incentives (Executive Level), Short-Term Incentives, Group Legal Services, Education Assistance Program, Time Off (Vacation, Holiday, Jury Duty and Bereavement leave), Parental Leave (Medical/Short-Term Disability and Paid Parental Leave), Adoption Assistance, Discount on Day Care Services, Caregiver Services and Voluntary Benefits (Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, Auto and Homeowners Insurance, Pet Insurance, Identity Theft Protection and Employee Discount Program). On-Site childcare and fitness facilities may be available at select Ecolab locations. Click here for additional benefits information. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. 

Americans with Disabilities Act (ADA) 

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. 

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Job Profile

Regions

North America

Countries

United States

Restrictions

Must reside within commutable distance of Rochester, NY No Immigration Sponsorship No Immigration Sponsorship available Overnight travel required Physical Demands Travel required

Benefits/Perks

Company vehicle Company vehicle for business and personal use Comprehensive benefits Comprehensive benefits package Culture of safety Dental Education assistance Employee Assistance Program Employee stock purchase plan Flexible Spending Flexible Spending Accounts Health insurance Health savings account Independent work environment Life Insurance Life Insurance Plans Long-term career path Medical Medical/Prescription Coverage Overtime Paid parental leave Paid training Paid training program Parental leave Pension Pension plan Personal protective equipment Retirement Health Care Benefits Safety training Stock purchase Stock Purchase Plan Tablet Training Training program Vacation Wellness program

Tasks
  • Complete audits
  • Conduct evaluations
  • Customer Communication
  • Develop relationships
  • Job shadowing
  • Provide customer communication
  • Training
  • Utilize food safety practices
Skills

Account management Audits Brand protection Brand standards Coaching Communication Consulting CRM CRM Technology Customer Communication Customer focus Customer Relationship Management Customer Satisfaction Environment Food Safety Foodservice Guest experience Health Hospitality industry Interpersonal IT Leadership Management Microsoft Office Microsoft Office Suite Operations Organizational Problem-solving Quality Assurance Recruiting Relationship Management Safety Safety Practices Safety Training Sales Training

Experience

2 years

Education

Associate degree Bachelor's degree Degree Related Field

Certifications

CP-FS Driver's License NEHA CP-FS Registered environmental health specialist Registered sanitarian

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9