Brand Partnerships Director
Remote
iSpot.tv competes for the best talent. Our compensation packages consist of salary and equity in one of Seattleâs hottest start-ups, as well as other standard benefits. Most importantly, we provide a really interesting working experience, and the chance to contribute to the success of something great.
About You:
Youâre a people-person with 10+ years of experience working in a client-facing role with mid to senior level personnel. Youâre comfortable collaborating with various stakeholders (customers and internal cross-functional teams) to service client accounts.
You are:
- A proactive communicator: You are extremely responsive and effective with both written and verbal communication
- Highly organized and detail oriented: You pay close attention to textual detail while processing information
- A critical thinker: You apply critical thinking through inductive and deductive reasoning as you navigate and solve problems
- An analytical storyteller: You possess numerical reasoning with a strong aptitude for data and have skill in interpreting data across a wide range of applications
- A problem solver: You identify problems and analyze data to create actionable insights and textual information to make effective decisions
- Naturally curious and passionate: You are constantly seeking to learn new things and understand how to improve
What Youâll Do:
- You will be the primary point of contact for assigned client accounts providing day-to-day strategic guidance and support across iSpotâs product suite.
- Own account revenue cycle for your book of business, including expansions and renewals
- Evaluation and analysis of adoption of modules/services:
- What is or is not being used?
- What frequency is the client accessing?
- Who are the power users on the account?
- Position new opportunities/products with client team and run demos with customized positioning to meet client pain points
- Evaluate and provide recommendations for process improvements related to the customer journey
- Engage with client team and agency to understand buying strategy, annual goals, etc.
- Develop analyses and storytelling to aid client in driving impact and alignment with the customersâ critical event to achieve goals
- Develop and cultivate strong customer relationships, while continually seeking opportunities to showcase how to drive business impact
- Collaborate across the organization, including Data Science, Custom Analytics, Product and Sales, as a client advocate to ensure resolution and delivery on requests
- Work efficiently and effectively, equally as part of a team and âŚ
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RestrictionsFully remote
Benefits/PerksAnnual bonus Equity Equity plan Flexible Workplace Fully remote Hybrid & Flexible Workplace Policy Hybrid work Interesting working experience Overtime pay Salary Standard benefits Stock options
Tasks- Collaborate with cross functional teams
- Develop customer relationships
- Manage client accounts
- Provide strategic guidance
Advertising Technology Analytical Analytical thinking Analytics Atlassian Suite Brand Partnerships Chorus Client-facing Client Management Communication Confluence Critical thinking CRM Customer Success Data analysis Excel Gainsight Google Suite Highspot HR Jira Media Buying Media Planning Microsoft Excel Microsoft PowerPoint Problem-solving Sales Salesforce
Experience10 years
Education Timezones