Brand Partnerships Director

iSpot.tv competes for the best talent. Our compensation packages consist of salary and equity in one of Seattle’s hottest start-ups, as well as other standard benefits. Most importantly, we provide a really interesting working experience, and the chance to contribute to the success of something great.

About You:

You’re a people-person with 10+ years of experience working in a client-facing role with mid to senior level personnel. You’re comfortable collaborating with various stakeholders (customers and internal cross-functional teams) to service client accounts.

You are:

• A proactive communicator: You are extremely responsive and effective with both written and verbal communication
• Highly organized and detail oriented: You pay close attention to textual detail while processing information
• A critical thinker: You apply critical thinking through inductive and deductive reasoning as you navigate and solve problems
• An analytical storyteller: You possess numerical reasoning with a strong aptitude for data and have skill in interpreting data across a wide range of applications
• A problem solver: You identify problems and analyze data to create actionable insights and textual information to make effective decisions
• Naturally curious and passionate: You are constantly seeking to learn new things and understand how to improve

What You’ll Do:

• You will be the primary point of contact for assigned client accounts providing day-to-day strategic guidance and support across iSpot’s product suite.
• Own account revenue cycle for your book of business, including expansions and renewals
• Evaluation and analysis of adoption of modules/services:
  • What is or is not being used?
  • What frequency is the client accessing?
  • Who are the power users on the account?
• Position new opportunities/products with client team and run demos with customized positioning to meet client pain points
• Evaluate and provide recommendations for process improvements related to the customer journey
• Engage with client team and agency to understand buying strategy, annual goals, etc.
• Develop analyses and storytelling to aid client in driving impact and alignment with the customers’ critical event to achieve goals
• Develop and cultivate strong customer relationships, while continually seeking opportunities to showcase how to drive business impact
• Collaborate across the organization, including Data Science, Custom Analytics, Product and Sales, as a client advocate to ensure resolution and delivery on requests
• Work efficiently and effectively, equally as part of a team and …