Bodily Injury Adjuster - Extended Handler

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

This job is responsible for investigating complex and occasionally highly complex, unrepresented claims which typically will include: uninsured or underinsured motorist (UM/UIM) claims in single or multi car accidents, and unrepresented moderate or major claims. The individual also may handle complex and occasionally highly complex CPL claims or specialized claims (e.g., business interruption, loss of income, E&O policies, etc.). The individual takes recorded statements, resolves loss of use claims, makes payments to appropriate parties, and negotiates and settles or refers bodily injury issues that cannot be resolved.

** We are seeking an experienced BI Adjuster with a background in handling attorney-represented claims. This position is an extended handler role focused on bodily injury claims. While litigation experience is not required, it is a plus. If you're looking to take on new challenges and advance your career with a stable organization, apply today! **

Key Responsibilities

• Documents a claim file with notes, evaluations and decision making process

• Summarizes documents and enters into claim system notes

• Manages, researches, and resolves complex and occasionally highly complex customer communications, concerns, conflicts or issues

• Researches, responds to, or participates in Department of Insurance complaints or investigations

• Negotiates and settles claims in accordance with business unit best practices

• Sets initial reserve, updates reserve, documents rationale and claim summary notes

• Determines and explains minimum coverage limits in complex and occasionally highly complex claims involving single or multiple claimants, also determines claim value

• Reviews medical reports in preparation for claims settlement evaluation

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 3 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

#LI-KR1

Compensation

National General prides itself on offering our employees a robust Total Rewards package which includes base salary.  The base amount offered for the role is:

BI Adjuster Cons I: $47,500-$60,000

BI Adjuster Cons II: $50,400 - $65,000

BI Adjuster Sr Cons I: $62,800- $81,000

And may vary based on internal equity, and job-related skills, knowledge and experience; among other factors.  Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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