Biomedical Area Service Manager South Zone

Job Title

Job Description

Biomedical Area Service Manager South Zone
Manage the biomedical resources and service, financial operational and customer service delivery. 

Your role:
• Accountable for the full range of service delivery activity to the Customer in concert with Service Delivery peers whose direct reports will have dotted line reporting accountability.

• Develop, coach and lead direct reports and people managers.      

• Directly engages with other modality leads to ensure communication processes are built and executed and service escalations are managed and communicated in a timely fashion. 

•Responsible for quality service performance across all modalities at IDN. Acts as primary point of contact to the assigned IDN for all Philips service delivery activities. Own and manage a rolling list of issues and initiatives across all service modalities at the IDN, and are accountable for ensuring that the issues are communicated and resolved.

You're the right fit if:

• Demonstrated project management skills with 5+ years of related experience and/or 3 plus years of people management experience; High School Diploma/GED required, Bachelors Degree preferred.

• Strong working knowledge of state and federal regulations with the ability to ensure department readiness for state and The Joint Commission or DNV inspections.
• Effective communication skills including demonstrated stand-up presentation skills, group facilitation and ability to effectively interact with customers.
• Excellent interpersonal skills with ability to interact effectively in a team-based organization and with management and individuals across all department and organizational levels.
• Understands the healthcare industry, organizational structure, and current trends.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You must be able to:
  • Travel up to 50% within and infrequently outside of zone. Occasional overnight stays and travel by car, air, or train may be required.
  • Operates remotely from home office location, with occasional travel to hospital/medical environment.
  • May be required to adhere to certification/credentialing required by the Customer in connection with admission into its facilities to perform job duties including, but not limited to, drug testing, vaccination and immunizations as dictated by the customer or facility policy.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are …