Bilingual Claims Consultant – Commercial Trucking Claims (Remote)

Overview

Position Title: Bilingual (Spanish) Multi-Line Claim Consultant – Remote NationwideLocation: Remote (Nationwide)Hours: Monday - Friday, 8:00 AM to 4:30 PM (Time Zone Flexibility)Salary Range: $75,000 - $85,000

CCMSI is Hiring!

We are looking for an experienced Bilingual (Spanish) Multi-Line Claim Consultant to join our team remotely. This role offers the flexibility of working from home while providing exceptional service to our clients, specifically focusing on Commercial Trucking Claims.

At CCMSI, we are employee-owned and committed to delivering outstanding claim management services. We offer manageable caseloads, comprehensive career development, and industry-leading benefits.

Why Join CCMSI?

• ✅ Work-Life Balance – Enjoy 4 weeks of PTO in your first year + 10 paid holidays
• ✅ Comprehensive Benefits – Medical, Dental, Vision, 401K, ESOP & more
• ✅ Career Growth – Structured training programs with opportunities for advancement
• ✅ Supportive Culture – Work in an environment where your expertise is valued

About the Role

As a Bilingual (Spanish) Multi-Line Claim Consultant, you will be responsible for handling complex Commercial Trucking Claims, including both General Liability (GL) and litigated claims. This role demands proficiency in Spanish (both written and spoken) and requires a Florida Adjusters license along with relevant Florida experience in claims handling.

At CCMSI, we seek the best and brightest talent to join our team. As a leading Third-Party Administrator (TPA) in self-insurance services, we are committed to providing exceptional service to our clients. Our employee-owned culture focuses on career development and we provide ample opportunities for professional growth.

Responsibilities

• Investigate, evaluate, and adjust multi-line claims related to commercial trucking, General Liability, and litigated matters.
• Establish reserves and/or provide reserve recommendations within established reserve authority levels.
• Review, approve, or provide oversight of medical, legal, damage estimates, and miscellaneous invoices to ensure they are reasonable and related to the claims.
• Negotiate settlements in line with Corporate Claim Standards and client-specific handling instructions.
• Assist in the selection, referral, and supervision of external vendors (e.g., legal, surveillance, case management).
• Maintain personal diary on the claims system and ensure proper documentation for all claims.
• Assess and monitor subrogation claims for resolution.
• Provide effective and timely coordination with clients, claimants, and other parties involved in the claims process.
• Ensure compliance with CCMSI’s corporate claim handling standards and special client handling instructions.

Qualifications

• 5+ years of multi-line claim experience with a focus on Commercial Trucking Claims and General Liability.
• Florida Adjuster License and Florida experience are required.
• Bilingual (Spanish) – Both written and spoken fluency is a must.
• Experience with complex and litigated claims is required.
• Ability to manage a caseload of complex claims while providing top-tier service to clients.

Certificates, Licenses, Registrations:

• Florida Adjusters License is required.
• AIC, ARM, or CPCU designation is preferred but not required.

CCMSI Core Values & Principles:

At CCMSI, we are committed to performing with integrity, focusing passionately on client service, embracing a client-centered vision, and maintaining an atmosphere of excitement, trust, and respect. We are always looking for the best ideas and leading by example.

CCMSI is an Equal Opportunity Employer offering an excellent benefits package, including Medical, Dental, Vision, Prescription Drug, Life, ESOP, 401K, Flexible Spending, and more. CCMSI conducts background checks in accordance with applicable federal, state, and local laws.

Salary Disclaimer: The posted salary range reflects the anticipated base pay for this role. Actual pay will depend on factors such as qualifications, experience, location, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. This range complies with state and local transparency laws. Please discuss any questions about compensation or benefits with our hiring team.

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