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AVP, Personal Risk-Florida market (hybrid Miramar, FL)

Miramar, Florida, United States; Telecommuter, Florida, United States; Palm Beach Gardens, Florida, United States; Miami Gardens, Florida, United States

Who We Are

NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Job Summary:

The Assistant Vice President reports to the Vice President with key responsibilities of staff management for the Florida, Personal Risk team. You will maintain strong relationships with internal referrals and carriers and be responsible for policy compliance and staff management functions. You may also service your own book of business.

You should have experience as a manager, supervisor or team lead within Personal Risk/Personal Lines business. 

This is a full-time role with the flexibility of a hybrid work schedule. This role requires at least 2-3 days a week from our Miramar, FL office. There will also be occasional regional travel (a few times a year).

Essential Duties and Responsibilities:

  • You will lead an account management team, who provides Personal Risk insurance solutions in the Florida market.
  • Key responsibilities will include staff coaching, career development, knowledge-based training and overseeing daily operations to ensure smooth and efficient workflow.
  • Develop and maintain ongoing relationships with clients.
  • Act as the subject matter expert on Property & Casualty and carrier products and services in the Florida market.
  • Responsible for the team's process and results around service delivery.
  • Driving new business and client retention.
  • Maintains solid relationships with referral partners and carrier partners. 
  • Work with the Senior Leadership team to ensure deliverables are executed within the local office and that they are conformed to NFP standards. 
  • Manage team structure and monitor team workload.

Knowledge, Skills, and/or Abilities:

  • Knowledge of all areas of Personal/Personal Risk coverage is required
  • Florida market experience is highly preferred
  • Ability to work independently and anticipate client and team needs
  • Demonstrated effective management and leadership skills
  • Strong Microsoft Excel and PowerPoint skills. Must be able run reports, prepare presentations and standard business correspondence.
  • Excellent written and oral communication skills 
  • Experience with EPIC or similar client management system
  • Possess technical expertise plus good analytical and problem-solving skills
  • Ability to handle situations in a calm, courteous and professional manner

Education and/or Experience: 

  • BA/BS preferred. HS Diploma or equivalent is required
  • More than 10 years industry and Personal Lines/Personal Risk experience preferred
  • Experience managing a team in environments with high call volumes or customer interactions is preferred
  • Demonstrated effectiveness with Supervisory/Staff Management experience 

Certificates, Licenses, Registration:

  • Property & Casualty Broker's License required upon hire
  • CPCU or other P&C designation preferred.

 

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

The base salary range for this position is $63,000-$125,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better together!

NFP is an inclusive Equal Employment Opportunity employer.

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