Auto Claims Adjuster

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What’s in Store 

We're on the lookout for an Auto Claims Adjuster. As an Auto Claims Adjuster you will investigate, evaluate, negotiate, disposition and settle multi-line or auto claims, to determine legal liability, damages, and coverage. Assigned claims may involve serious injuries and/or damages, requiring direct involvement in handling complex and high exposure events, litigation and/or mediation of complex issues, requiring minimal supervision.

Essential Duties and Responsibilities

• 4+ years auto claims experience
• Bachelor's degree from four-year college or university
• Equivalent combination of education and experience will be considered
• Communicate with insureds, claimants, witnesses, attorneys, and other carriers via telephone & written correspondence
• Communicate with internal personnel including legal and management
• Take recorded statements
• Make liability and coverage decisions based on conclusions of investigation
• Issue payments
• Maintain a pending and closing ratio of 100%
• Establish and maintain reserves and payments
• Review and interpret estimates
• Manage difficult or emotional customer situations; responds promptly to customer needs
• Perform other duties as assigned

This role is a full-time remote position.

Your Expertise, Skills, and Abilities

• Excellent written and verbal communication skills.
• Organizational, planning and multi-tasking skills.
• Ability to manage complex claims at every angle including, coverage, damage analysis, experts, reserving, subrogation and risk transfer
• Ability to prepare detailed reports and recommendations to clients.
• Ability to analyze and research legal and claim trends
• Ability to understand policies and strong reading, writing skills
• Strong negotiation skills
• Ability to review and interpret estimates
• Basic computer knowledge and skills required

Benefits

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability …