Associate Solutions Architect

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS
• Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

About the Role:

Are you excited about helping some of the world’s most innovative businesses build immersive and impactful digital experiences? As an Associate Solutions Architect at Bloomreach, you will be a key player in our high-performance global pre-sales team. This role involves working closely with our sales team to drive value for our customers by leading the technical aspects of scoping and implementation on Bloomreach’s Discovery platform.

You will collaborate with customers and internal teams to ensure engagements are successful from the pre-sales cycle through to implementation. This role requires a strong customer orientation, excellent collaboration skills, and a solid technical background. You will also deliver architecture services and work with post-sales teams to ensure requirements are met in a timely manner. You’ll be expected to quickly understand Bloomreach products and leverage them to meet customer requirements with minimal supervision.

Responsibilities:

• Lead the solution design and key design decisions for the Bloomreach Discovery (Search & Merchandising) platform, ensuring the full scope of implementation is met.
• Serve as a subject matter expert for the Bloomreach Discovery platform, catering to both technical and business audiences.
• Evaluate technical complexities and identify custom features, collaborating with internal stakeholders to deliver optimal solutions for customers.
• Engage directly with prospects and customers to ensure technical design decisions align with functional and business requirements.
• Draft and finalize comprehensive statements of work (SOW) independently.
• Plan and execute the delivery of pre-sale POCs for prospects and customers, including data transformation and UI customization/integration.
• Rapidly develop a deep understanding of Bloomreach products, ensuring you can effectively communicate their value and application to customer needs.
• Contribute to improving internal processes for requirements gathering and scoping.

The Ideal Candidate:

• Has a BS in Information Systems / Computer Science or an equivalent degree.
• Has 2+ years of technical pre-sales experience (Commerce, Enterprise Search, CMS, eCommerce, or related solutions) and can effectively manage a technical sales process with minimal oversight.
• Has 2+ years of experience in technical roles (software engineering, development, solution engineering) working in complex IT environments.
• Experience with modern Javascript frameworks is a must (React, Angular, Vue, etc.)
• Experience with search appliances/platforms and merchandising tools is a must.
• Understands merchandising workflows, site analytics, data hierarchies, data transformation techniques, and service-based architectures.
• Basic understanding of Machine Learning, AI, and SEO concepts is beneficial.
• Possesses strong presentation and communication skills and is comfortable speaking to both business and technical audiences.
• Can articulate the value of implementation tools that enable personalized online experiences.
• Detail-oriented with strong technical problem-solving and debugging skills.
• Is a self-starter who can multitask effectively and is committed to upholding high standards in the execution of the sales process, including RFP submissions, discovery, and delivery.
• Experience with Linux, AWS, and GCP is a plus.
• Experience with network performance, web services, and SEO is a plus.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $90,000-$110,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

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More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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