Associate, Process Improvement
Remote
Hi, we're Oscar. We're hiring an Associate, Process Improvement to join our Eligibility & Billing Optimization team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role
You will work cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes. You will lead the design, optimization, and implementation of processes and improvements to operations to support achieving organizational goals. This requires collecting and documenting business requirements, building and managing project plans, documenting key project decisions, managing project governance, applying frameworks, analyzing data, and developing and communicating risk mitigation strategies across different initiatives and stakeholders at the same time.
You will report to the Manager, Process Improvement.
Work Location:
Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.
If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.
You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote
Pay Transparency:
The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $93,600 - 122,850 per year. The base pay for this role in all other locations is: $84,240 - 110,565 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities
- Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional …
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RestrictionsArizona California Colorado Connecticut Florida Georgia Illinois In-office requirement for local residents Iowa Kentucky Maine Maryland Massachusetts Michigan Minnesota Missouri Must reside in one of the following states Must reside in specified states Nevada New Hampshire New Jersey New Mexico New York North Carolina Ohio Oregon Pennsylvania Rhode Island South Carolina Tennessee Texas Utah Vermont Virginia Washington
Benefits/Perks11 paid holidays Annual performance bonuses Dental Disability Insurance Employee benefits Life and Disability insurance Medical Medical, dental, and vision benefits Paid holidays Paid parental leave Paid sick time Paid wellness time Paid wellness time and reimbursements Performance bonuses Unlimited Vacation Unlimited vacation program Vision Vision Benefits
Tasks- Analyze data and metrics
- Change Management
- Collaboration
- Compliance
- Compliance with all applicable laws and regulations
- Data Analysis
- Implementation
- Manage cross-functional projects
- Mentor team members
- Other duties as assigned
- Process Improvement
- Project management
- Risk Mitigation
- Stakeholder Engagement
Analytics Billing C Change Management Collaboration Communications Compliance Consulting Data analysis Data & Analytics Design Engineering Excel Health Insurance Lean Lean Six Sigma Management Metrics Operations Process Improvement Professional Development Project Management Python Risk mitigation Six Sigma SQL Stakeholder engagement Strategic initiatives Technology Technology Platform Workflow Design
Experience3 years
EducationBachelor's Bachelor's degree Business Certification Related Field
CertificationsLean Six Sigma Lean Six Sigma Green Belt Process improvement Six Sigma