Associate, Network Management
Chicago Office, United States
We have ambitious plans, and we know the most critical step is building an incredible team that reflects the diverse fabric of our nation and embodies our values. Our team is made up of people who are equal parts dreamers and doers. We are people who care as much about how we achieve our goals as we do about the goals themselves. Our values drive our team and are instilled in the work this Foundation does every day. We are also committed to creating an anti-racist organization in order to do our part to help combat racism and inequity in all forms, in communities across our nation and around the world. Read our full statement on anti-racism and equity here.
Purpose of Role
The Associate, Network Management will support the MBK Leadership Network by tracking, managing, and reporting on communities progress as they organize collective impact strategies to achieve MBK certification, change inequitable systems, and achieve population level impact for Boys and Young Men of Color in their geographic areas. This includes monitoring a variety of internal systems such as registration, certification status, online platform engagement, supporting MBK Leadership Network communication and engagement, and maintaining detailed notes and documentation. You will ensure that network resources are made available to participants efficiently, effectively and quickly.As the Associate, Network Management you will report to the Manager, Network Management & Engagement.Core Job Responsibilities
Supporting Relationship Management: Maintain strong relationships with leaders across the nationwide MBK Network through ongoing engagement via multiple channels of communication and thorough documentation.
Network Coordination: Implementing strategies that improve Network knowledge sharing, resource identification, connections between leaders, innovation, and access to technical assistance from MBK Alliance team and partners.
Project Coordination: Support the development and implementation of project plans that ensure the delivery of key resources and engagement opportunities to the MBK Network.
Convenings and Events Management: Contribute to the planning and execution of virtual and in-person events including occasional “front of room” facilitation.
Implement MBK Leadership Network Engagement Plan
Compile MBK Leadership Network Engagement Report
Monitor MBK Community Certification Review Tracker
Curate MBK Leadership Network Pathway to Population Change Dashboard
Experience with case management/ account management.
Excellent emotional intelligence and customer relationship management skills.
Highly organized with attention to detail.
Excellent verbal and written communication skills.
Excellent time management and prioritization skills with a proven ability to meet deadlines.
Passionate …
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Hybrid role
Benefits/PerksDiversity commitment Hybrid work Inclusive workplace Remote work options
Tasks- Project coordination
- Support relationship management
Account management Asana Case Management Communication Customer Relationship Management Emotional Intelligence Google Suite Leadership Salesforce
Experience2 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9