Associate Director - Member Administration & Enrollment Platform

Become a part of our caring community and help us put health first
 We’re looking for someone to lead release trains and engineering teams to help delivery our futuristic Member Administration and Enrollment platform for all of our Insurance products including Medicare, Medicaid and Commercial Group. To enable our customer-centric aspirations, we must deliver key features that improve transparency, increase speed of processing, and simplify our system interactions across the enrollment and member administration functions.

The Associate Director – Member Administration & Enrollment Platform works with partners across the organization to help deliver the futuristic Member Administration and Enrollment platform that supports our mission of improving the health of the populations we serve. The Associate Director leads release trains that contain several engineering pods or delivery teams that operate with the SAFE (Scaled Agile Framework) model.  

The Associate Director provides strategic advice and guidance to the release trains, business partners and other relevant stakeholders. The position is highly skilled with broad, technical, strategic and change experience. Works with executives to develop the roadmap and delivery strategies. Advises one or more areas, programs or functions and provides recommendations to executives on matters of significance, and responsible for the delivery of work assigned to specific release trains.

Responsibilities include:

• Leads release trains with several delivery pods and engineering teams

• Manage architecture and design team of around 12 people.

• Operate as the application owner for the newly created enrollment solutions.

• Works with peers from other segments on development and execution of Enterprise IT Standards and frameworks.

• Sets technology strategy to deliver on corporate objectives and expected outcomes.

• Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

• Make decisions around delivery approach, and work is performed with minimal direction. Exercises considerable latitude in determining objectives and approaches to assignments.

• Influences enterprise strategy.

• Makes decisions on moderately complex to complex issues.

• Develops and maintains delivery roadmap in partnership with Business leaders to deliver desired outcomes.

• Creates a team culture of inclusion, support, and curiosity that demonstrates the Humana values.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's Degree

• 6+ years of experience in engineering and/or architecture.

• 2+ years of management/team leadership experience

• Solid understanding of operations, technology, communications and processes

• Possess 10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.

• Must be …